Review Time
The quality of materials is disappointing. The return process is even worse. There's no straightforward way to initiate a return, which seems intentional. I had to search for an email to request a return. After some delays due to time zone differences, I received this response: “As we operate outside the USA, customers must cover the return shipping costs, duties, and taxes, in addition to a USD 15 restocking fee. For a first-time customer like you, we have refunded 50% without needing the items back.” I suggest not spending your money here.
The quality of materials is lacking. The return process is even more frustrating. There's no easy way to handle returns, which seems deliberate. I had to hunt for an email to request a return. After some back and forth due to time zone issues, I got this response: “As we operate outside the USA, customers are responsible for return shipping costs, duties, and taxes, plus a USD 15 restocking fee. For a first-time customer like you, we refunded 50% without needing the items back.” I advise against spending your money here.
I truly regret buying this case for my device. The fit is terrible—the buttons barely align, and it feels loose, making me anxious that my phone might fall out. The material feels cheap and slippery, unlike what was advertised. After just a few days, it already shows signs of wear and scratches. I paid a premium price expecting quality but received something that feels like a low-cost item. Shipping took forever, and customer service was unhelpful when I reached out. Overall, a frustrating experience from start to finish. I wouldn't recommend this to anyone, and to top it off, they refuse refunds and charge $15 just to return the item.
I wish I had looked at reviews before placing my order… it's a complete scam. If you're reading this, please don't waste your money on this drop shipping service; find a case from a reputable source instead. Make sure to check their Returns and Refunds policy; it all becomes clear.
I previously had two excellent leather cases from the company, which were high quality and long-lasting. However, after reordering a new case, everything seems to have changed. The case never arrived, but that could be due to the poor delivery service in my area. I attempted to contact customer service, but my email bounced back due to an unknown server. There are clearly issues with the company now. Thankfully, I paid through a secure payment service and was quickly refunded without any hassle. I won’t be using them again, which is unfortunate since my past purchases were great.
I placed an order and then needed to cancel it. My cancellation request was processed the same day, and I expect a refund within a week, which seems fair. Based on this experience, I would have no hesitation in ordering from the company again.
This company is a scam. I ordered two cases for my device, one personalized and one in a different color. Instead, they sent me the wrong items! They refused to accept the returns or provide the correct cases. I would have covered the return shipping, but they wanted $15 restocking fees for their mistake! I'm still frustrated that I didn't check the reviews beforehand—it's a waste of my hard-earned money. They are overseas, and I won't fall for this again.
I ordered a leather case for my device on May 25th, and within just four days, it arrived in the UK! Although it came from overseas, the delivery was impressively quick. I genuinely don’t understand the negative reviews because this case is stunning, elegant, and expertly crafted, fitting all the buttons and cutouts perfectly! It's made of 100% genuine leather (I even checked the smell!). I typically don’t leave reviews, as I am quite critical and notice even minor flaws, but this is genuinely perfect! I want to order another one in a different color.
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