Review Time
Made my first visit to Majestic, Grantham on Saturday. Was met by Sue who from start to finish was fantastic. She cheerfully explained various options based on my taste and couldn't do enough to try and ensure the Malbec we settled on would at least be a good starting point. I have tasting notes to make for homework and will undoubtedly be making a return visit. Thank you, Sue.
Extremely poor service; I received no delivery updates for almost a week. When I called twice to inquire about my order, I was given two conflicting explanations. One representative claimed it had been left in a safe place, but I had been home that day. Promised callbacks never happened. Eventually, the wine arrived with an impolite driver and no explanation.
I visit a local store and am consistently greeted with a friendly smile. The team is approachable and eager to provide guidance, especially one standout member. The wine selection is impressive, with options ranging from affordable everyday choices to exquisite fine wines. There's always something to please my palate.
I thoroughly enjoy purchasing wine at my local store and know all the staff personally. The tasting options greatly influence my buying decisions. However, the Australian selection feels limited, with New Zealand dominating, despite their smaller production. Additionally, the price difference between single bottles and mixed six packs can be significant, making me reconsider my purchases. A suggestion would be to introduce a regulars' price to reward loyal customers, even for smaller buys.
The representative who handled my order was incredibly friendly and professional, going above and beyond to fulfill my request. The staff truly enhance the shopping experience; I suggest introducing more Portuguese wines, as they offer great value.
I frequent a store in Henley on Thames and am always welcomed with a warm smile. The team is incredibly friendly and always ready to provide advice, especially one standout member. The wine selection is excellent, from affordable everyday options to premium wines. There's always something to delight my taste buds.
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