majestic.co.uk

4.6
4.6 Based on 101 reviews

The UK's biggest and best wine retailer offering online ordering with free delivery, award-winning service and market-leading deals....

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Average Rating

4.6

/
5

101 Reviews

5 Star
82%
4 Star
9%
3 Star
0%
2 Star
4%
1 Star
6%

All Reviews

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Review Time

Steven Marshall
Made my first visit to Majestic, Grantham on Saturday. Was met by Sue who from start to finish was

Made my first visit to Majestic, Grantham on Saturday. Was met by Sue who from start to finish was fantastic. She cheerfully explained various options based on my taste and couldn't do enough to try and ensure the Malbec we settled on would at least be a good starting point. I have tasting notes to make for homework and will undoubtedly be making a return visit. Thank you, Sue.

5
Date of experience: Jan 26, 2026
AC68
Extremely poor service with no delivery updates

Extremely poor service; I received no delivery updates for almost a week. When I called twice to inquire about my order, I was given two conflicting explanations. One representative claimed it had been left in a safe place, but I had been home that day. Promised callbacks never happened. Eventually, the wine arrived with an impolite driver and no explanation.

1
Date of experience: Dec 23, 2025
_Devac_74
Always an Excellent Experience.

I visit a local store and am consistently greeted with a friendly smile. The team is approachable and eager to provide guidance, especially one standout member. The wine selection is impressive, with options ranging from affordable everyday choices to exquisite fine wines. There's always something to please my palate.

5
Date of experience: Dec 22, 2025
BT42
Enjoyable Wine Shopping Experience.

I thoroughly enjoy purchasing wine at my local store and know all the staff personally. The tasting options greatly influence my buying decisions. However, the Australian selection feels limited, with New Zealand dominating, despite their smaller production. Additionally, the price difference between single bottles and mixed six packs can be significant, making me reconsider my purchases. A suggestion would be to introduce a regulars' price to reward loyal customers, even for smaller buys.

4
Date of experience: Dec 22, 2025
Waymix38
Positive Experience at the Local Shop.

I typically order wine online but have found the staff at the local shop to be incredibly friendly, knowledgeable, and helpful. I plan to make a more conscious effort to shop there in the future.

5
Date of experience: Dec 22, 2025
Magnolia Coleman
Welcoming and Supportive Staff.

The staff were friendly and always ready to help.

5
Date of experience: Dec 22, 2025
Chance Kelly
Everything You Could Ask For.

The knowledge, stock availability, and quality of products are all outstanding. We have a local pub and are very satisfied with the service we receive.

5
Date of experience: Dec 22, 2025
Rafe C.
Exceptional Order Handling.

The representative who handled my order was incredibly friendly and professional, going above and beyond to fulfill my request. The staff truly enhance the shopping experience; I suggest introducing more Portuguese wines, as they offer great value.

5
Date of experience: Dec 21, 2025
CP99
A Must-Visit Spot in Henley on Thames.

I frequent a store in Henley on Thames and am always welcomed with a warm smile. The team is incredibly friendly and always ready to provide advice, especially one standout member. The wine selection is excellent, from affordable everyday options to premium wines. There's always something to delight my taste buds.

5
Date of experience: Dec 21, 2025
Eugene Sanders
Outstanding Service on a Busy Day.

I received excellent service even during a busy period, which encouraged me to try new wines alongside my usual selections. Thank you!

5
Date of experience: Dec 21, 2025

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Business Details

  • The UK's biggest and best wine retailer offering online ordering with free delivery, award-winning service and market-leading deals.

  • language https://www.majestic.co.uk

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