Review Time
Not sure why some people have left negative reviews, but my recent purchase from Makeup.ie was a great experience. I ordered two perfumes and paid through PayPal, ensuring a secure transaction. The website was easy to navigate, the ordering process was smooth, and the perfumes arrived promptly and in excellent condition. I highly recommend Makeup.ie, especially with the added security of PayPal payments.
Bought a perfume for my wife and she was never happy with it's fragrance, she says it's way to weak for a new perfume.To be sure, we went to a physical perfume shop and tried the same product and the difference was huge! Something is definitely wrong with the item bought from makeup.ie and based on the communication with their customer service I suspect it's fake.It's a nice looking webshop with good prices on some items, even delivery was not bad, but given the problem described above I can't recommend this shop.
I purchased a Cosmelan peel from this site but there’s no way the product I received is authentic. Having had this peel done in the past by a dermatologist I knew what to expect, and my skin would react. When I used this product absolutely nothing happened, no redness, no peeling nothing. I can therefore only assume that this site sold me a counterfeit product and nothing else. I will be raising a formal complaint with comreg as well.
I was worried to order cause of the bad reviews here, but the order went through everything went as expected and package arrived on time with all the things I ordered, it is quite a normal/ short time for it to arrive since it came from Poland. Extremely happy to have now access to make up and all sort of accessories from Poland! Definitely going to reorder!
Ordered a bottle of hair tonic for €19 as it costs €25 locally - when it arrived the lid was broken and the tonic had leaked in the box - when I notified makeup.ie they blamed the courier and offered me a €3 discount on my next order - when I refused and demanded either a refund or a replacement they said that a replacement was not possible and the only way I would get a refund would be to post the item back to them in Poland and asked me to confirm that the item remained unused and unopened - I asked them how I could return an item that had no functioning lid as it would leak everywhere and also how they could ask if it was unopened and unused when the whole issue was that the lid was broken upon delivery and it is therefore both open and having leaked - used - at this point posting it back at my own expense to Poland seems pointless - all this to save €6 from buying it locally !!! Update - refund finally granted on May 31st!
Be aware of this company.i bought 2 electric toothbrushes and they sent me a broken one and wont replace or fix it i notified them straight away and they said they wont replace without the box that my receipt means nothing. I have reported them to comreg. Comreg have replied to say YES thry are absolutly in breach of customer rules and have forwarded the complain to European Consumer Centre as this company is polish.
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