Review Time
I ordered two items 1.5 months ago and have yet to receive them. They were sent to an entirely different address and individual. I completed all necessary forms as instructed, but the Compliance team has stopped responding. The support team keeps sending me back to Compliance without any solution. No refund or replacement provided. Very frustrating experience.
This company consistently fails to deliver products and relies on a poor delivery service. They marked my order as delivered despite it never arriving, and obtaining a refund was a frustrating experience. The support team was unhelpful throughout the entire process. Overall, I cannot recommend this service. My suggestion: avoid making purchases here.
This company never delivers its products and uses a very unreliable delivery service. They marked my order as delivered when it never showed up, and getting a refund was extremely difficult. The support team was unhelpful throughout the process. Overall, I wouldn't recommend this service. My advice: steer clear.
I'm very pleased with the products I purchase. Fast delivery and exceptional customer support, which is rare for online retailers. I made a mistake with my order, and the company was very accommodating, resolving the issue within a few hours. Thank you 😊
I've ordered from this website several times. Great prices and timely delivery every time. I recently ordered the wrong item and contacted them immediately; they replied within hours with guidance on what to do once I received my delivery. Customer service is excellent, making returns easy and quick.
Very disappointing. This seems like a scam claiming to be an Irish website, but when I try to track my order, the information is in another language. No updates for a week. I attempted to contact customer support but received no response.
I ordered a perfume set from them on 12 November at a great price. I was a bit anxious after reading the reviews, but it arrived on 20 November in perfect condition and well packaged. I'm giving them 4 stars because their tracking is somewhat difficult to follow, but that might not be their fault.
I placed an order on 10/10 and only received a confirmation email, with no tracking information provided until I reached out. The package was marked as delivered on 03/11, but I never received it. I was told it may have been sent to the wrong address, and now I have to wait another month to see if the next one arrives. This was supposed to be my first order to try more items, and it's very disappointing.
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