maleskin.co.uk

3.5
3.5 Based on 1.5K reviews

Since 2012, MaleSkin.Shop has been serving the hair & beauty needs of men and women all over the world. We offer a premium and niche selection of hair and beauty brands. With over 105,000 happy customers worldwide and 3,000 5-Star Reviews on Trustpilot, w...

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Average Rating

3.5

/
5

1.5K Reviews

5 Star
55%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
33%

All Reviews

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Review Time

Gordon Kelly
Amazing Texture Powders

The Texture Powders are fantastic! They provide the volume I need and help keep my hair in place. I plan to try other products, and if they are as good as the powders, it will definitely be worth it.

5
Date of experience: Dec 24, 2025
guigyves
Disappointing slow service

I’ve ordered before, and while the deliveries were slow, they eventually arrived, and I was satisfied. However, this time I received nothing. Their customer service is just as slow as their shipping, and although they eventually offered a refund, that process was also delayed, forcing me to go through my bank to reclaim my funds. Unfortunately, I cannot recommend this service as it seems to be facing financial issues, putting your money at risk.

1
Date of experience: Dec 23, 2025
Janelle Taylor
Order placed over 3 weeks ago

I placed my order over 3 weeks ago and there are still no shipping details available on the website. I've sent three emails but haven't received any responses.

1
Date of experience: Dec 23, 2025
JM60
Past experiences were better

I've ordered from this service before and while the deliveries were slow, they eventually arrived and I was happy. However, this time nothing has come. Their customer service is as sluggish as their shipping, and although they eventually offered a refund, that was delayed as well, leading me to go through my bank for my money back. I would advise against using this service as it seems they may be in financial trouble, putting your money at risk.

1
Date of experience: Dec 23, 2025
Molly Powell
Terrible customer service

The customer service is absolutely terrible. I wish I had checked reviews before making my purchase. They are ignoring my emails and there’s no tracking information available. This is unacceptable! I plan to contact consumer protection tomorrow because this situation is not fair. People work hard for their money and deserve better treatment.

1
Date of experience: Dec 21, 2025
Tucker Parker
Straightforward scam

As others have mentioned, this service is a clear scam. They fail to deliver goods, do not issue refunds, and ignore all emails. You risk losing your money if you proceed. Stay away!

1
Date of experience: Dec 12, 2025
Christian W.
DO NOT RISK YOUR MONEY!

DO NOT USE THIS SERVICE! It’s an absolute scam! They collect your money for items they don’t have in stock, fail to deliver even after delays, and do not respond to emails or calls. Their customer support is nonexistent, and refunds are never processed. DO NOT RISK IT!

1
Date of experience: Dec 11, 2025
Risa Carter
Order placed on November 19

I placed an order on November 19 as a Christmas gift, but a month later I still haven’t received anything. My emails asking for a delivery date have gone unanswered. I do not recommend this service!

1
Date of experience: Dec 10, 2025
Liam Carter
Stay away!

My order placed in November has never arrived. My emails about updates or refunds have been ignored, and there has been no communication since I made my order. I had to open a dispute through my bank. I would NOT recommend this service. Avoid it completely and choose a reputable establishment instead. The savings you think you’ll achieve aren’t worth it!

1
Date of experience: Dec 09, 2025
Brad J.
Very disappointing experience

I had a very poor experience and will not order from this service again. I ordered travel-sized products for a trip and did not receive anything for over 3 weeks. I tried to cancel after 2.5 weeks, but my request was ignored. I eventually received three items the following week, one of which was faulty. The order form stated that two items were to be refunded, but that hasn’t happened even after 10 days. I returned the faulty items and have lost confidence in the service and its products; I’m still waiting for my refund. BUYER BEWARE!

1
Date of experience: Dec 04, 2025

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Business Details

  • Since 2012, MaleSkin.Shop has been serving the hair & beauty needs of men and women all over the world. We offer a premium and niche selection of hair and beauty brands. With over 105,000 happy customers worldwide and 3,000 5-Star Reviews on Trustpilot, we have proudly built a shopping environment that everyone can feel comfortable in. We are official stockists of some of the world's most popular brands, including Elemis, Dermalogica and Medik8. Our customer care team of Lucy, Hollie and Daisy work tirelessly to provide the very best level of customer care and strive to always provide a personal touch. We are proud to have won Dermalogica's platinum partner award for 2024 and promise to provide a very good level of service synonymous with a small family run business. We invite you to leave your feedback on our Trustpilot page, whether that be positive or negative and take all feedback seriously, in a bid to gain more trust and continue to get better and better.See more

  • email sales@maleskin.co.uk
  • language https://www.maleskin.co.uk/

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