mapleprime.com

4.5
4.5 Based on 108 reviews

Welcome to Maple Prime - a one-stop-shop for discount cosmetics, original perfumes and colognes at attractive prices. Maple Prime was launched with the goal of becoming America’s No.1 perfume and fragrances e-commerce store, and the home of discount cosme...

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Average Rating

4.5

/
5

108 Reviews

5 Star
81%
4 Star
6%
3 Star
3%
2 Star
0%
1 Star
10%

All Reviews

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Nate
Scam, scam, SCAM

If I could give them 0 stars, I would. This company is an absolute joke. The whole reason I purchased was because their website said, "ships the next day" on the order page. It took over 2 weeks to ship my first order, and they lied several times when I emailed customer service, telling me it left the Warehouse when it was never even received by Amazon shipping. They apologized and gave me a coupon, so I decided to give them another chance. This time, they not only took another two weeks to "ship" the product, they lied about having the product in the first place. I took precautions and contacted Amazon shipping the 3 days after receiving my tracking information. They claimed they never received a package. When I confronted Maple Prime with the email from Amazon, they claimed, "an error was made within our department regarding the incorrect size" and told me it would take ANOTHER week to ship my order. Well, 11 days went by and I confronted them again. They cancelled my order due to it not being in stock. I made the original order September 5th, and it was cancelled as of today, October 6th.Do yourself a favor and don't waste your time with this incompetent company. All they'll do is lie to you and put the blame on Amazon despite them being at full fault.

1
Date of experience: Oct 06, 2025
Rayetta Vigil
Items come shipped very well and safe.

This was my 2nd purchase, everything came in perfect, and just what I wanted.

5
Date of experience: Oct 03, 2025
Adah C
Package delayed

My package was late but they handled it professionally and also gave a partial refund. I will definitely make more purchases from them. Thank you for your exceptional service.

5
Date of experience: Oct 03, 2025
Sharon Parkinson
Dolce & Gabbana Velvet Mughetto

They had a rare perfume I was looking for and also had it on sale.

5
Date of experience: Oct 03, 2025
Sorayda Ponce
I pay 15 dollar for one sample that is…

I pay 15 dollar for one sample that is fraude

1
Date of experience: Oct 01, 2025
Carl Alexander
The fast shipping

The fast shipping

5
Date of experience: Oct 01, 2025
Neftali Matos
Amazing experience

Amazing experience. Will definitely return to purchase more.

5
Date of experience: Sep 30, 2025
Manuel Garcia
Excellent

It is a serious business and committed to its customers.

5
Date of experience: Sep 29, 2025
Stefanie
Great customer service and perfume!

Shipping took a little bit longer than I would have liked but amazing customer support! I emailed with my concerns and immediately got a response. Multiple support reps emailed me and were tracking my order. It gave me peace of mind and because of that I would order again from this site. And love my perfume (Marfa by Memo Paris)!

5
Date of experience: Sep 26, 2025
Awesome Job…

Maple did an awesome job with customer service. When I had a damaged item and reached out, they corrected the issue right away without taking me through obstacles. I appreciate it. I will definitely recommend.

5
Date of experience: Sep 22, 2025

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Business Details

  • Welcome to Maple Prime - a one-stop-shop for discount cosmetics, original perfumes and colognes at attractive prices. Maple Prime was launched with the goal of becoming America’s No.1 perfume and fragrances e-commerce store, and the home of discount cosmetics online. Choose from our enormous selection of fragrances, cosmetics, as well as skincare, haircare, and nail care products. Our fantastic range includes both men and women’s fragrances and body care products. In addition, we stock a full selection of deodorants, shampoos, hair treatments, and styling products, and much, much more.See more

  • location_on Linden NJ, United States
  • email support@mapleprime.com
  • call +18552414200
  • language https://mapleprime.com

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