marshall.com

3.3
3.3 Based on 121 reviews

Marshall delivers its iconic sound to stages, studios, and the streets with amplifiers, headphones, speakers amd audio equipment while supporting musicians to create, record, produce and promote their music through its record label and live agency....

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Average Rating

3.3

/
5

121 Reviews

5 Star
52%
4 Star
4%
3 Star
2%
2 Star
8%
1 Star
33%

All Reviews

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Review Time

Stephen Saunders
My earbuds developed a fault a few months before my warranty expired and marshall customer services

My earbuds developed a fault a few months before my warranty expired and marshall customer services resolved my issue quickly and efficiently via emails. Gge faulty products were replaced . Great customer service.

5
Date of experience: Mar 04, 2026
Venetia Bell
Prompt support and speedy delivery

I faced an issue with the product. When I emailed, I received a prompt response, and the delivery was very quick. I reported the issue on Friday and expect to receive my package the following Friday.

5
Date of experience: Jan 15, 2026
Stefan
Quick resolution for my issue

I encountered an issue with the product. When I reached out via email, the response was prompt, and the delivery is really fast. I reported the problem on Friday, and I expect to receive my package by the next Friday.

5
Date of experience: Jan 15, 2026
Demetrius Foster
Outstanding customer support once again

Outstanding customer support once again, thank you!

5
Date of experience: Jan 14, 2026
Vicky Butler
Extremely disappointing product

This is an extremely disappointing product. The power button is poor, and it only connects to my devices less than half the time. I regret spending my money on this.

1
Date of experience: Jan 13, 2026
Rafe Scott
Quality is top-notch

The quality of everything is top-notch.

5
Date of experience: Jan 11, 2026
SP41
Very helpful with my return process

The team was incredibly helpful when I needed to return an item. The headphones were beautiful; however, they didn't fit well due to my piercings.

5
Date of experience: Jan 07, 2026
Quentin
Quick response to my manual question

I had a question about an operating manual and received a quick response that addressed my inquiry. I'm extremely satisfied.

5
Date of experience: Jan 02, 2026
Georgiana
Support team is professional and helpful

The support team is professional and very helpful. :)

5
Date of experience: Jan 01, 2026
Eversley Morgan
Guarantee issue with my purchase

I purchased a product that worked well until a recent incident while charging. I was met with a dismissive attitude regarding my warranty claim, as they attributed the issue to user error. I believe this reflects poorly on the product's quality, as I was gentle in my handling.

1
Date of experience: Dec 21, 2025

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Business Details

  • Marshall delivers its iconic sound to stages, studios, and the streets with amplifiers, headphones, speakers amd audio equipment while supporting musicians to create, record, produce and promote their music through its record label and live agency.

  • email support@marshall.com
  • language https://www.marshall.com

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