Review Time
I've been getting the otaku box for a few years now and I can say several things. The figures are decent Chinese made but with that I will say a Bandai or prize figure you can get in the states in most cases is better quality. The boxes value is definitely not worth the cost in my opinion; I get the standard box+figure costing around 60-65 a month and I'd estimate the boxes value at about 40ish at best. You will get a wall scroll and otaku trading card every month and then 1-2 other random things of low-mid quality. Most recently they required an age verification which as far as info goes, I'm fine with it I guess but they also want a front and back copy of your ID/DL which throws me off a bit as that can be used for way too many things and makes it seem shady. To add icing to the cake I signed up for the Arc 1 of the card club and was sent a note that stated I tried to contact you 4 times (I actually emailed them about as well) and you didn't listen to verifying age so you not getting the lewd version of the cards is a you problem not a me problem. I have since cancelled my membership and would tell people this; you will get low/mid quality items in which they value way higher than they actually are, I would recommend shopping other sites for brand/series specific figures and otaku things.
Their website is a pain to navigate, the login page is all the way at the bottom of the page. If you click to another page there is no way to get to the account page. Easiest way to get to the account page is through your email link, if saved the email.At the account menu there is no option to cancel subscription. The faqs on their website don't say how to cancel. I had to google the exact faq page because it is not accessible via their website. There is a link that says to log in and self cancel but the link is broken and doesn't work.
Awful experience, someone I know accidentally put in an order with them using my card as they were "joking", unfortunately there was no authentication, no CVC or phone pin request, nothing. I emailed immediately to cancel/bounce/refund the order and despite their support saying they reply within a couple of hours, have now been waiting two days, I do not want these items, and more importantly to me currently, need a reply on the customer support ticket in order to resolve this.
From their start to the present, they have kept their word in trying to get quality products for their subscribers and customers. I was subscribed back in 2018-2020, and now 2024-2025. They have continued working on better quality and customer support. The only downside I have seen is how long it takes to arrive.
Claim your business profile now and gain access to all features and respond to customer reviews.
The Otaku Box is the only anime subscription box that lets you vote on what you get, plus there’s a figure in every box (and ecchi)!
strapworks.com
loveproblemsolver.com
fable.surrealium.world
eleusinianvisions.com
repsketch.com
lovespells24.com
minimumworld.com
better.org.uk
hdpiano.com
cstmcanvas.co