matthewjamesremovals.com

4.8
4.8 Based on 121 reviews

Matthew James Removals and Storage is a family-run business that has been providing excellent removal and storage services for over 30 years, under the leadership of it’s founder Matthew De-Machen. From our headquarters in Dartford, Kent, and our European...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

121 Reviews

5 Star
93%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
2%

All Reviews

Filter Reviews

Review Time

Crystal Cleanouts
The Matthew James storage and removals company is a 5 star service , they go above and beyond for th

The Matthew James storage and removals company is a 5 star service , they go above and beyond for their customers, very friendly and easy to talk too, they treat people with the highest level of respect making it a pleasure to work with them all.

Would 100% use them again in the future and I can’t thank them enough for everything they have done for me.

Thank you

5
Date of experience: Feb 04, 2026
Crystal Cleanouts
The Matthew James storage and removals…

The Matthew James storage and removals company is a 5 star service , they go above and beyond for their customers, very friendly and easy to talk too, they treat people with the highest level of respect making it a pleasure to work with them all.Would 100% use them again in the future and I can’t thank them enough for everything they have done for me.Thank you

5
Date of experience: Jan 24, 2026
June McMahon
Our second time using Matthew James

This was our second time using Matthew James to move our things between the UK and France. Communication was excellent, from the initial enquiry to the collection of furniture in France last week. We await the details of when the furniture will be delivered to our home in the UK. The 2 men who came to collect the furniture in France were courteous and professional, they took care with wrapping the furniture. There was snow on the ground and they had to carry a heavy sofa about 150 metres, down a slope to where the truck had to be parked. They worked hard to complete the collection in an afternoon. I am very pleased with the service so far would recommend this company.

5
Date of experience: Jan 13, 2026
Valerie Smith
John and Val Smith

We could not praise Matthew James high enough for the respectfulness, politeness and the way they work so hard. Phil and Stuart were two of the nicest men I think we’ve met, always having a laugh, certainly makes the job a lot easier. We can only give them 5 stars but really they deserve ten. Even the office staff were very polite and helpful.Thank you very much for a job well done.

5
Date of experience: Jan 10, 2026
Nicholas M
Dependable support for an overseas move

Mathew James was a total delight for our international move. Communication was clear with realistic timelines and the very friendly team handled our belongings with utmost care. From the initial quotation through to final delivery, the process was well managed and helped make a stressful time more manageable.

5
Date of experience: Jan 08, 2026
Gabriella Barreto
MJR was great from start to finish

MJR was great from start to finish! Everything went super easily, smoothly and communication was superb We moved on the 30th of Dec and still service was amazing

5
Date of experience: Dec 30, 2025
I Baker
Excellent experience all round

Excellent experience all round, from the initial survey & quote, to the guys packing, loading & unloading

5
Date of experience: Dec 18, 2025
John Nugent
Excellent experience

Matthew James' employees were courteous and professional in all our dealings with them. From start to finish they answered every query, explained what would happen and kept us fully informed at each stage. The way they handled everything meant we had absolute confidence in them. Finally,everything was perfectly packed.

5
Date of experience: Dec 17, 2025
John Shiel
The whole experience of the move from…

The whole experience of the move from UK was made so much easier, knowing that Mathew's James were taking care of the furniture. It went like clockwork from removal to delivery. There were a couple of hiccups during the process, mainly delayed completion, which were handled with professional aplomb. I have no hesitation in recommending ,most highly, Mathew James, to anyone needing their service.

5
Date of experience: Dec 15, 2025
Patricia Howard
Large move to Spain - Excellence!

Excellent service and support for moving a large household to Spain. From the survey and quote to the packing and delivery, including managing customs and a hard-to-access delivery site, everyone at Matthew James was TOP NOTCH. Great value for money, couldn't have asked for better.

5
Date of experience: Dec 12, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Matthew James Removals and Storage is a family-run business that has been providing excellent removal and storage services for over 30 years, under the leadership of it’s founder Matthew De-Machen. From our headquarters in Dartford, Kent, and our European depot in Estepona, Spain, we offer a wide range of services to suit all budgets and requirements, including UK and International Removals & Shipping, long and short-term storage, packing and unpacking, and piano and Fine Art handling. We are fully insured, and our dedicated team of experienced and professional removals experts will take care of your belongings, from the first phone call, through the planning process and on to your move itself, with the utmost care and attention. We understand that moving can be a stressful time, so we will do everything we can to make the process as smooth and stress-free as possible.
    We also offer a bonded Customs Warehouse service for international removals, saving you cost and effort when dealing with HMRC.
    We offer a free no-obligation quote, so please get in touch with us today to discuss your moving needs. Our offices are open 6 days a week and we’d love to hear from you between 07.30 – 19.30. We look forward to helping you make your move a success.
    See more

  • email info-uk@mjr.global
  • call +441322251000
  • language https://matthewjamesremovals.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More