Review Time
He sold us hand wipes with fake expiration date stickers on the outside. The actual packaging inside clearly shows they expired in 2024. When I reached out, he admitted he has money issues and refused to refund me. He operates out of his house and is very unprofessional.
Worst experience with them!!!I placed order with them a month ago and the lead time was 10 days, after the agreed delivery time passed I asked about my order and they immediately replied that they are going to refund my amount of $1949.04, I tried to ask the reason which they never replied, so without any reason they cancelled my order and now it's been a month that I'm waiting and messaging them for my funds but no response from their side.... If I do not receive a response or a satisfactory resolution within 3 days,I will have no choice but to escalate this complaint to relevant consumer protection agencies(Better Business Bureau, Federal Trade Commission)...
DO NOT DO BUSINESS WITH THIS COMPANY - SCAM ALERTWe have been working with Mazal Distributors for several months now, and it has been a complete nightmare. We are owed $84,648.12 and have yet to receive the goods we paid for, nor have we been offered any legitimate solution, refund, or credit for the undelivered products. Multiple attempts at resolution have been ignored.Here’s a breakdown of what we’ve paid:SO 52 – $4,315.84 – Paid on 12/2SO 70 – $6,199.30 – Paid on 12/10SO 78 – $17,021.50 – Paid on 12/17SO 79 – $13,985.75 – Paid on 12/19SO 88 – $23,529.42 (credit applied, total $39,429.67) – Paid on 1/7SO 89 – $7,415.10 – Paid on 1/6SO 100 – $1,416.51 – Paid on 1/6SO 129 – $1,090.60 – Paid on 1/7SO 128 – $9,674.10 – Paid on 1/8Total paid: $84,648.12Out of our first shipment, we were expecting 1,282 units but only received 344 units, with some of them expired and others being items we never even ordered. This is a clear breach of our agreement and has caused significant disruptions to our business.Despite paying in full, Mazal Distributors has not provided the products or a full refund. The credit situation is a mess, and we have no clear documentation on what was applied where. We have tried repeatedly to resolve this, but Mazal refuses to take accountability.This is an outright scam. They have not honored their commitments, and it's clear they have no intention of doing so. They reserve the right to refuse service under their Terms of Service, but that does not absolve them from the responsibility to deliver the products after accepting our payments. Their actions are a blatant breach of contract.DO NOT do business with Mazal Distributors unless you want to risk losing your money and time. This company is a scam and must be avoided at all costs.
Amazon sellers be cautious, anytime Amazon will deactivate the account and ask for authorization letters of supplier for which Mazal cannot prove they are authorized sellers of brands.They sell authorised products from brands.They also have bad return and refund policy.New sellers don’t buy from here
The ASIN and UPC of some of their products on the list did not match. The products that I said I would buy based on their list were not the ones they were trying to give me. Ever since then it has been very difficult to communicate with them and for a month they didn’t send the products or give me my money back when I requested a refund. Finally the CEO talked to me and tried to rectify the situation. I finally got a refund after a month.
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With over 1120 retailers served worldwide, MAZAL DISTRIBUTION is a global leader in distribution. We are experts in the following fields: Health and Household, Beauty and Personal care, Toys and Games, Kitchen and Appliances, Consumer Electronics and many more!
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