Review Time
The on boarding was very easy. I was approved in a very short time and sent an introductory letter from my NP going over all of my medical history in the use of the injectable.The only complaint I would have is the price of the biologic.
My first order went smoothly. I submitted everything required & was approved. However, after that, I was flooded with “time to refill” emails, promised that reills are 'QUICK' & easy. When I finally tried to refill, it was far from quick & easy. My order was put on hold. I was asked for a lot of information again, even though my file had been updated on the refill page & approved only 7 weeks earlier! I understand follow-ups are necessary when prescriptions are dispensed, but every 6 months would make more sense, not at every single refill, especially when MedExpress is pushing a client to refill. I’ll be exploring other online dispensaries that provide easier refills.
I had a very smooth and positive experience with MedExpress Canada. The process was simple, quick, and easy to follow. The website was user-friendly and everything was clearly explained, which made the whole experience stress-free. My order was handled promptly and the service felt professional and reliable. I would definitely recommend MedExpress Canada to anyone looking for a convenient and trustworthy online medical service.
Your customer service is very polite. I do have concerns with the process of my perscription. Each time i need to process a repeat on my meds there always seems to be some difficulty either im billed incorrectly or the pharmacy did not recieve the perscription., I hope that this month goes a bit smoother
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