Review Time
I wanted to watch Usyk's fight, and when I searched for it, I was redirected to the MEGOGO website and offered to purchase a subscription to watch the video. After payment, I was shown Usyk's 20-minute commentary before the fight and that was it, the broadcast itself was gone. When I contacted support, they said they couldn't refund the money because the video had been viewed. So why did they have to make it look like Usyk's fight, redirect to it, put the same splash screen and description, adding only "commentary" in small letters at the bottom. I do not recommend dealing with this service, especially if you are not in Ukraine.
I have Ukrainian account, and purchased a movie while being outside Ukraine. The payment was charged at the European rate, but the movie was not available in Ukrainian language. It is not possible to watch the movie on language you may not understand.I contacted customer support and asked to provide the film on my language, on language of my account, but they refused. Then I requested a refund since the movie was unavailable in my language. they refused again.The support team responded very slowly, asked for my account number and a code from my email, and eventually refused to issue a refund. I do not recommend this service. If you ever move abroad, you won’t be able to watch movies in your native language at all.Poorly designed service, aggressive marketing, and low-quality customer support.
A fairly good service, but there’s a major downside. Even with the highest-tier subscription, it doesn’t feel fully satisfying. Every time new movies are released, they’re still paid separately, only becoming available with the subscription after a long delay. Given this, they could be made available to subscribers right away. Also, it would be nice if top sports events were included for free with the highest subscription tier.
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MEGOGO is an international OTT/VOD service, the largest in the CIS countries and Eastern Europe.
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