Review Time
Hi. Mentalyc has been offline for all day. Up until this time, I had favorable ratings for their note taking ability. After today, I will look elsewhere. In the past other things have happened. Unable to produce treatment plans except piece-mail due to no info being transcribed. Sent email to them and they wrote back after a few days acknowledging system wide problem and offering an extra day or so. Also waiting past the deadline for my new month's notes to start. For example it says new notes starts on the 6th of the month @ 6pm. Well I work past that time and no new note until next day.
I have been a subscriber for almost a year, and Mentalyc has made the difference between building a thriving practice, and complete failure. The tool is easy, intuitive, and fast. But most importantly, the notes it generates are detailed, accurate, comprehensive, and require little to know revision. In fact, most notes are better than I could do myself.
I enjoy using the service. It makes notes easy to write. However, it would be nice to have a condensed version for notes that get entered, as the detail can be too much for a chart. Interpretations can sometimes be inaccurate, however they are usually spot on.
Mentalyc has shaved about two-thirds off my time writing notes and treatment plans. Its ability to capture the session accurately is phenomenal. The level of detail it generates is great, including treatment plan goals, objectives, and interventions. They are evidence-based and (frankly) better than I could do on my own and better than Wiley or any other practice book I am familiar with. It even captures direct quotes from the session and locates them in just the right places. It also has the flexibility to permit a provider to write many different types of notes, such as SOAP, DAP, or more universal.Of course, as good as the AI is, it is not a substitute for a therapist. One must still carefully read, edit, and append the drafts it creates. For example, it cannot generate a mental status exam, assess speech patterns, or note nonverbal aspects of a session. Mentalyc is constantly improving and adding new features. One of my favorites is an analytics feature that gives feedback about many aspects of the session. It tracks the speaking time of the therapist and client and also notes how much silence there was in a session. (I constantly challenge myself to respect silence rather than trying to fill it with more prompts for the client.) Mentalyc's analytics feature provides feedback about everything during the session, from greeting and agenda-setting to therapist-client rapport. It does not shy away from pointing out areas for improvement. It is constructively critical and makes suggestions for improvement. It almost feels like having a clinical supervisor or colleague giving feedback about each session.In sum, I highly recommend Mentalyc! Whether you are an associate or fully licensed, this is the AI software you need to minimize the time spent writing notes while maximizing clinical effectiveness and efficiency.
Mentalyc has been a game changer for my personal mental health which means I can be more focused on being present with my clients and not so overwhelmed with the details of documentation. Mentalyc is intuitive and thorough and even validates the work I'm doing with my clients helping me to see both my clients and my approach from a neutral perspective. I feel even more confident in the creators and their moral and ethical viewpoints and their genuine desire to improve the experiences of clinicians so that we can improve the experiences of our clients.
This technology has significantly eased the burden of documentation freeing me up to see more clients! My only constructive feedback is that customer service was not as helpful while I was learning how to use the service as I hoped. Overall, a reasonably consistent and accurate note taking system that needs only a quick proof.
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Mentalyc is the first AI-scribe for psychotherapists, which extracts therapy notes directly from the audio recording of a therapy session, saving up to 30% of therapists' working time. We plan on further expanding into therapy analytics, helping therapists make better decisions. We comply with data privacy regulations and can be used either as a stand-alone web app or integrated with other therapy platforms and tools.See more
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