Review Time
Everything was great. Ordered on Monday, shipped the same day. Only DPD was rubbish it delivered to a locker so far away from me while I already specified safe place in my apartment building. Please stop working with them.
Also for the logo on the strings, why is there no white logo option?
Order cancelled after company claimed they can't fulfill it. It is unacceptable customer service to offer items for sale when you know you can't honour the order, and to then cancel the orders at random as a result. Would not recommend this company.EDIT: In response to their reply below, other sites I've used have no issues with preventing orders from showing as successful when there are stocking issues. It is incredibly weak to allow an order to complete, to charge the payment method and then contact customers half an hour later stating "we oversold and have arbitrarily decided your order is one of the orders we've decided to cancel". Horrendous service and an incredibly weak reply. I cannot urge people enough to avoid this company, there are far more reliable sites that stock the same products yet manage to avoid issues likes this arising.
Careful with this site. it says it has everything in stock but when they have your money, they will send an email saying that the order will be delayed by 21 working days.
Also, have not refunded me yet, i cancelled my order and they don even answer my mails.
Careful with this site. it says it has everything in stock but when they have your money, they will send an email saying that the order will be delayed by 21 working days.Also, have not refunded me yet, i cancelled my order and they don even answer my mails.
I ordered a tennis bag on Friday & it was dispatched the same day. The bag turned up Monday as expected. This isn't the first item I've bought from Tennisnuts, everything I've purchased has left me feeling positive about the service they offer
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