Review Time
Disappointing experience with customer support despite their assurances. When opting for next day delivery and the service fails to deliver (or even attempt!), you are told they will investigate and get back to you. Unfortunately, there’s no follow-up, and they don’t refund your next day delivery charge.
Disappointing customer service from a company that claims it as a strength. When paying for next day delivery but the delivery service fails to deliver (or even make an attempt!), you are promised they will look into it and contact you. However, you never hear back from them, and they don’t refund your next day delivery fee.
I ordered a jacket for my son for Christmas - it arrived very quickly and was of good quality - unfortunately, it didn’t fit and had to be returned - this process was straightforward and fast as the order was placed via a platform so over 30 days, and I had to go directly to the seller. I used the postal service, and they kept me updated throughout, with a very quick and full refund. No problems and I would use them again.
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Military 1st is a Manchester based online store, specialising in quality outdoor & combat clothing, tactical footwear, camping & bushcraft accessories, along with professional Airsoft gear. Since its establishment in 2009, the store is constantly expanding the range of brands & products offered to meet the high expectations of customers in the UK, Europe & Worldwide. We are proud to provide outdoor & camping enthusiasts, Airsoft & paintball players, as well as hunters & fishermen, with a top class apparel & equipment in affordable prices, along with superb Customer Service & fast delivery (free across the UK).See more
