Review Time
Everything went wrong, but nothing more than their customer service. It seems to be set up for the sole purpose of making you give up.
They asked for information that wasn't available anywhere, sent me in wild goose chases for dates and confirmation numbers that were not there. And to make it worse, you cant look for them without leaving chat and starting over.
All the games quit tracking after a few days.
My experience with the service has been frustrating. After using it for around six months, I've only managed to accumulate $7 for cash out, despite making purchases during the holiday season. The confirmation of purchases takes an incredibly long time, and the tracking is poorly managed, resulting in not receiving the full cashback that was promised. I was also supposed to receive a $25 sign-up bonus, which I have yet to see. I plan to return to a different cashback option.
I am extremely disappointed with the service. After using it for about six months, I have only managed to accumulate $7 for cash out, even after making purchases during the holiday season. The confirmation process takes way too long and the tracking is poorly handled, meaning I'm not receiving the full cashback that was promised. I was supposed to receive a $25 sign-up bonus, which I have never seen. I'm switching back to a different cashback option.
This has been the worst online service I've ever encountered. I've been waiting for cashback confirmation for two months now and can't reach any actual support. Instead, I can only interact with an unhelpful AI. I recommend finding a reliable cashback service and leaving this one behind. It's unbelievable how poor the service is.
This platform is unreliable and should be scrutinized. I've noticed that many higher-value purchases often go untracked. When I raised the issue, they either claimed it was outside their claim window or stated the item wasn't eligible for cashback, despite their own terms not excluding it. Their process for handling missing cashback claims is cumbersome and shows a lack of accountability for their errors. Overall, their business ethics are questionable, and I find this extremely disappointing.
This service advertises attractive cashback percentages, but due to poor tracking and inadequate customer support, it's hard to get the cashback honored. My experience with this service has been significantly worse than with others, where claiming missing cashback was much easier and customer service was responsive. I would advise avoiding it.
I've had many purchases that haven't been tracked and the customer support has been unhelpful. I noticed several items weren't updating. The amount of traffic generated is profitable for someone else. Recently, I couldn't stay at a nonrefundable hotel because of missing details, leading to charges without any cashback. It seems impossible to resolve issues, and a lot of time and money is wasted on this app. I can't imagine how long it will take to actually see my cashback amount.
I want to share my experience with this service to help others avoid similar issues. My account was locked due to alleged suspicious activities, despite my explanations. I have around €300 in my account that I can't access. The customer service responses have been standard and unhelpful, making it feel like a scam where customers lose their funds. I recommend withdrawing your balance immediately to protect yourself.
This service is truly disappointing. I've used other cashback platforms and found them to be far superior, as they actually reward you. This service constantly finds excuses not to provide cashback, especially for purchases made on eBay. Despite spending significant amounts, I've received nothing. It's incredibly frustrating.
This service is misleading. They advertised a 10% cashback, but after my purchase, I only received 0.7%. When I complained, they responded that not all sellers offer the promised cashback. It's frustrating that they would list 10% initially and then offer a much lower amount.
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