Review Time
I was an early adopter of MLB TV. Today I tried to sign in however the password and login information that I've used for the past 3 years, no longer work. There is no one to answer the phone. A computer responds by sending you to a pay for help service. Pay for help service is five bucks. Five bucks up front to fix a problem that doesn't exist. I don't think I'm going to sign up for MLB TV this year
I was an early adopter of MLB TV. Today I tried to sign in however the password and login information that I've used for the past 3 years, no longer work. There is no one to answer the phone. A computer responds by sending you to a pay for help service. Pay for help service is five bucks. Five bucks up front to fix a problem that doesn't exist. I don't think I'm going to sign up for MLB TV this year
There should be a zero start option for companies like this one.I paid for a post season subscription, but it somehow got removed from my account, so I lost access.I contacted support, which already took several days to even reply. I showed them proof of payment with my Revolut card, but their answer was short and simple: you currently do not have an active subscription (no shit Sherlock), if you would like to purchase on ... yada yada.So they take your money, do not deliver the product and then tell you the solution is to purchase again?It is not even about the $35, I will not go bankrupt over this.But how a multi-billion dollar company can easily get away with this and the arrogance they show in their reply, is unbelievable.Never again.
I canceled my subscription with MLB TV about 1 week after subscribing as I found it difficult to see my post season replays and often the score was up before I found the replay...not happy. I cancelled and this was also a long process. I went to Kayo and it was just easy for this 75 yearly baseball fan. What really upsets me is that they closed my case today without refunding my money with no explanation. Very very poor customer support and real feedback. Also I was not aware that it was $US so they have kept $56 AUS of a pensioners limited funds....Dont support them but rather use Kayo.....I will Drop this Very negative review if I am refunded my funds!
Unfortunately I have to give at least 1 star, otherwise I would have give -5. This app absolutely sucks!! You get the games spoiled right away on tv with the stupid highlights of the game. Just to expensive for all the issues on this app. Save your money, your patience and your time, do not pay for this bad service
All games now have to be steamed on Fanduel TV. I feel ripped off by MLB TV. Will not renew MLB service next year. Right now if you want to stream a game you you get a message from MLB TV that you have to use Fanfool TV or your own TV provider Service. If you choose Fanfool you have to pay again for the service you already purchase. Shame on MLB TV......
Could not watch Dbacks- Giants game played in SF even though I live in Arizona. Person on help line barely spoke English; had to repeatedly ask what he was talking about. Asked for a supervisor. Told not available. Told to send a response to an email he was sending me to have someone call me back at a good time for me. Was never called. Sent a second email to them. Still waiting after five hours. I do not intend to use this again next year. If I want to just LISTEN to a Giants game, I can tune in to KNBR for FREE.
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