Review Time
Absolutely disgusting company my 14 year old son bought some trainers with his Christmas money for them to take money and not come tried to contact on many occasions but just nothing Total SCAM DO NOT USE
If I could rate this company 0 stars I would! Absolutely terrible service and very deceiving to call a company Moda-London but actually be based in China! So, the jacket I wanted to wear to an interview did not arrive on time and now that it has finally arrived, it's the wrong colour and terrible fabric!Also, just so everyone is aware they are preventing customers being able to complete the returns process because you cannot access the 'online returns form' because when you click on the link it says the form quota is full!!!!'DO NOT' use this company to purchase anything! Absolutely awful company and should be banned from operating, or should I say scamming customers out of their money!!AVOID like the plague....so mad 🤬🤬🤬
Absolutely shocking service. The shirts were terrible cheap and nasty rubbish. Requested a refund and after 9 weeks still no money. Theyve literally used every excuse they possibly could to delay the refund. Eventually I had no option but to do a section 75 chargeback. Honestly I tried donating the shirts and they charity shop wouldn't take them. I wouldn't buy anything from them again and would rate minus 5 stars if possible.
Ordered some allegedly orthopaedic shoes. Too small. No size on shoe. No invoice with parcel. Tried to return and was told had to send to china which would cost me more than I paid for the shoe but they would give me a small discount off a second pair! Repeated emails but they will not accept returns, deal with refunds. Shoe was poor quality. Unwearable due to the straps. Customer care non existent. Blatantly just after money. Avoid.
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