Review Time
The staff that work for this service are unfriendly. As a Disabled Veteran seeking assistance, I initiated a file but couldn't deposit funds due to a Government shutdown. This morning, after being transferred around four times, I finally spoke to a representative who was quite rude. When I requested to speak to a Supervisor, I was told no one was available and the call was disconnected. I called back and got the same representative. I would not recommend this service for Military personnel or Veterans, as it does not seem to be supportive of them. I have filed a complaint with the regulatory bodies regarding my experience this morning.
My experience with this service has been incredibly frustrating and chaotic. Despite submitting all requested documents multiple times, I continue to receive calls stating they are “missing information.” Communication is poor, with different representatives providing conflicting information, making every interaction feel like a fresh start. I opted for the program to reduce stress, but instead, it has added more chaos than my financial situation ever did. Balancing a full-time job, I can't afford to spend hours seeking the same answers repeatedly. The lack of clarity and internal confusion is absurd — nothing is explained adequately, timelines are constantly shifting, and I'm often left unsure of what is actually needed. I regret my decision to choose this service. Their internal processes require significant improvement, as it currently seems like the client bears the burden of their errors.
I began my journey to repair my finances and get out of debt first by looking into several different options and loan solutions, etc. I chose MMI and was very happy in every way. I felt the solution was extremely beneficial and fair and from the very beginning, everything that was explained happened just like they said. My interest rates were renegotiated while the balances remained the same but everything happened just as they said and all of my creditors were satisfied at the balances, with only the interest rates affected. I would highly recommend working with MMI.
My experience with Money Management International has been nothing but positive and helpful—and in many ways, life-changing. Their team guided me through a difficult financial period with compassion, clarity, and expertise. I felt supported every step of the way, and I’m now on a path to financial stability thanks to their services. I highly recommend MMI to anyone seeking trustworthy, nonprofit financial counseling.
It's a great moment all through working with money management team/company. I really appreciate all what they do and help so far done for me to safe my ass from messing with my credit score I want to say thank you. I recommended this to my liter brother and some other family friends that was facing financial issues in making payments.
My experience with MMI was terrific. They are very professional, have low fees, and are very honest. I enjoyed working with Rosemary, she was very friendly and helpful. I totally recommend MMI if you need to manage your debt in a more productive and resolving way.
I would truly advise anyone to consult with MMI, they are professional and will help you get out of debt. I was drowning in 60k went through a Debt settlement company and my monies was not going where it needed to be. MMI has been around for a long time they are there to help you!!
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Money Management International (MMI) is changing the way financial challenges are solved. MMI helps create, restore, and maintain a life of financial wellness through empowered choices. For over 60 years, our clients have achieved financial confidence through nonprofit programs that educate, motivate, and liberate. MMI inspires action by delivering expert professional guidance and timely solutions that are aligned with our client’s goals. Experiencing a financial challenge? Find your solution 24/7 at 866.889.9347 and MoneyManagement.orgSee more
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