Name: monmoreconfectionery.co.uk
Telephone: 01902403336
Rating: 4.7

Steve P. Guest

Delivery Issues with DPD

Whenever I place an order and DPD is involved, it never arrives the next day. I ordered on Thursday night, and it was dispatched on Friday. If it had been sent via a different service, I would have received it on Saturday. Now, I have to wait until Monday, which is three days, and it's leaving many children disappointed.

Date of experience: Jan 10, 2026

Beatrice Guest

1 month ago

Reliable service

I've placed four orders now, and I haven't been disappointed yet. Their prices are better than local shops, and I love the 3kg bags of sweets that last a long time, so I highly recommend them.

Date of experience: Jan 09, 2026

Harwood Scott Guest

1 month ago

Consistent delivery issues with DPD...

I consistently face delivery issues when DPD is used. I ordered on Thursday night, and it was dispatched Friday. If it were a different service, I would have received it Saturday. Now I must wait until Monday, which is three days, leaving many disappointed kids.

Date of experience: Jan 08, 2026

Ingrid Anderson Guest

1 month ago

Concerns with clearance items

I ordered £78 worth of sweets, which were delivered fine (not next day as paid for, but considering the holiday period, it was acceptable). However, two items from the clearance section had issues. A 3kg bag of chews was leaked and stuck together, and another bag had a terrible smell, like stale cigarettes, with an expiration date of March 2025 (I wouldn't have ordered with such a long shelf life). I inquired about returning these and was told no due to clearance status. I believe the seller has an obligation to ensure items are at least edible, which these were not. Very disappointed in their response. The sweets are decent otherwise, but I won't be ordering again. They should inform customers about expiration dates on clearance items.

Date of experience: Jan 03, 2026

HC Guest

2 months ago

Fast delivery but packaging issues

Delivery was prompt, but the sweets weren't packaged well, causing some to split in the box. I reached out to customer service but haven't received a response, which is disappointing as this was my first order.

Date of experience: Jan 02, 2026

Jefferson Patterson Guest

2 months ago

Great variety at competitive prices...

A great variety of products at competitive prices. I was very satisfied with my delivery.

Date of experience: Jan 02, 2026

Tammy F. Guest

1 month ago

Prompt and excellent service

Great prices and a quick, efficient order turnaround. I was kept informed from order placement to delivery. Excellent service, no complaints.

Date of experience: Dec 31, 2025

Prekxy Guest

2 months ago

Excellent service - sweets arrived perfectly packed...

Excellent service - sweets were perfectly packed and arrived promptly. I prefer purchasing from a specialized confectionery rather than a generic delivery service.

Date of experience: Dec 30, 2025

Karrie Bell Guest

2 months ago

Quality issues with clearance items

Received leaking sweets, some had a strong odor and were past the expiration date of March 2025. Both batches were inedible. I requested a refund, but was told no as they were on clearance. Clearance shouldn't mean inedible. The response was repetitive, and I believe these items shouldn't have been sent to customers. Disappointing customer service.