Review Time
I purchased items from the online store Morey .Store, but they do not fit me at all, and the quality is poor. According to EU law on distance selling, buyers have the right to withdraw from a purchase within 14 days of receiving the goods.
I contacted the store requesting the return barcode and to send the items back, but the store refuses to provide the necessary information and to accept the return, thereby violating my legal rights as a consumer.
I am posting this review to warn other buyers and to urge the store to act in accordance with the law, ensuring the right of withdrawal for consumers is respected.
I purchased items from the online store Morey .Store, but they do not fit me at all, and the quality is poor. According to EU law on distance selling, buyers have the right to withdraw from a purchase within 14 days of receiving the goods.I contacted the store requesting the return barcode and to send the items back, but the store refuses to provide the necessary information and to accept the return, thereby violating my legal rights as a consumer.I am posting this review to warn other buyers and to urge the store to act in accordance with the law, ensuring the right of withdrawal for consumers is respected.
I did not find any possibility to cancel my purchase and return my goods at Moray Store.All across the EU, if consumers buy a product online, they have 14 days to cancel their purchase after receipt. They don't need to say why, and they are entitled to a full refund.
company is a scam do not order i have tried to exchange item that is too small and they DO NOT get back to you, so i have purchased jeans that do not fit, the chat does not work either it is automated!You say its too expensive to return item due to customs then offer i can buy another pair at a discount so i will be out of pocket THEY DO NOT EXCHANGE as it costs customs to return if buy from the UK
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