Review Time
We started speaking with Craig in August at which point we laid out the completion timeline (early Dec) and our Help to Buy situation extremely clearly. Craig confirmed he understood the case well and we would complete in plenty of time.
The mortgage completed on 30 Jan due to multiple failures from Craig / Mortgage 1st. Craig would not respond for days and weeks, was completely misinformed about the process, and honestly was a pain to work with as we had to do a lot of the work ourselves.
I asked multiple times if he knew about the Help to Buy process and he confirmed while not even knowing the basics of the RICS survey, the timeline for HTB etc. Our previous mortgage broker got it all done seamlessly with no delays but unfortunately, Craig was introduced to us by our accountant and we decided to use him
this time around.
We ended up paying additional interest to Help to Buy (order of £500 or so) and higher interest to Santander on their mortgage (order of £2K).
We started speaking with Craig in August at which point we laid out the completion timeline (early Dec) and our Help to Buy situation extremely clearly. Craig confirmed he understood the case well and we would complete in plenty of time. The mortgage completed on 30 Jan due to multiple failures from Craig / Mortgage 1st. Craig would not respond for days and weeks, was completely misinformed about the process, and honestly was a pain to work with as we had to do a lot of the work ourselves. I asked multiple times if he knew about the Help to Buy process and he confirmed while not even knowing the basics of the RICS survey, the timeline for HTB etc. Our previous mortgage broker got it all done seamlessly with no delays but unfortunately, Craig was introduced to us by our accountant and we decided to use himthis time around. We ended up paying additional interest to Help to Buy (order of £500 or so) and higher interest to Santander on their mortgage (order of £2K).
The very bias broker, denied to help , acted as like judge, when we turned to another broker, passed our assessment, but hell know a, they even pass on all our information to developers without our consent, cause our application was turn down. Absolutely 💩.
I will to say a big thank you to Elliot skinner and Beverley Hickman of mortgage 1st for their outstanding support, they make me feel at home and feel like a family members to them. I really appreciate their quick response and encouragement. They got me a mortgage offer less than 3weeks, something that I already think is not going to be possible.These two are the best, I love them.
Wesley has helped us a lot throughout the process of getting the mortgage we wanted for our dream home. He has been very helpful and helped us get the best deal for us and now with the interest rates getting lowered he is also helping us getting a better deal than the original one. Highly recommended to guide you for what is best for you and your family!
Wesley was excellent he has exceeded my expectations was helpful all the way through very trust worthy man of his word wentvtge extra mile, well informed I am very thankful and I appreciate all his help highly recommended As a first time buyer great experience 👍 👏 🙏
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