mortgage1st.co.uk

4.2
4.2 Based on 21 reviews

Mortgage & Protection advisers. We source the market to find the most suitable mortgage based on your circumstances. Covering the whole of the UK...

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Average Rating

4.2

/
5

21 Reviews

5 Star
81%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
19%

All Reviews

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eeshita pande
We started speaking with Craig in August at which point we laid out the completion timeline (early D

We started speaking with Craig in August at which point we laid out the completion timeline (early Dec) and our Help to Buy situation extremely clearly. Craig confirmed he understood the case well and we would complete in plenty of time.

The mortgage completed on 30 Jan due to multiple failures from Craig / Mortgage 1st. Craig would not respond for days and weeks, was completely misinformed about the process, and honestly was a pain to work with as we had to do a lot of the work ourselves.

I asked multiple times if he knew about the Help to Buy process and he confirmed while not even knowing the basics of the RICS survey, the timeline for HTB etc. Our previous mortgage broker got it all done seamlessly with no delays but unfortunately, Craig was introduced to us by our accountant and we decided to use him
this time around.

We ended up paying additional interest to Help to Buy (order of £500 or so) and higher interest to Santander on their mortgage (order of £2K).

1
Date of experience: Feb 09, 2026
Paul Lim
Had a great experience...

Had a great experience with our first mortgage, assisted by our broket Harriette Lane and her support Keeley Craig. Always on top of any issues with fast response. Would certainly recommend them to friends and family.

5
Date of experience: Feb 06, 2026
eeshita pande
We overpaid £2.5K, completed 2 months late. Avoid!

We started speaking with Craig in August at which point we laid out the completion timeline (early Dec) and our Help to Buy situation extremely clearly. Craig confirmed he understood the case well and we would complete in plenty of time. The mortgage completed on 30 Jan due to multiple failures from Craig / Mortgage 1st. Craig would not respond for days and weeks, was completely misinformed about the process, and honestly was a pain to work with as we had to do a lot of the work ourselves. I asked multiple times if he knew about the Help to Buy process and he confirmed while not even knowing the basics of the RICS survey, the timeline for HTB etc. Our previous mortgage broker got it all done seamlessly with no delays but unfortunately, Craig was introduced to us by our accountant and we decided to use himthis time around. We ended up paying additional interest to Help to Buy (order of £500 or so) and higher interest to Santander on their mortgage (order of £2K).

1
Date of experience: Jan 30, 2026
Larkrise Farm
Incredible service

Incredible service. Tricky case but they managed it.Still shocked but forever grateful. Elliot & Bev you are amazing.Thank you so much. Happy tears & secured future thanks to you guys!! Xx

5
Date of experience: Dec 28, 2025
S Suret
The very bias broker

The very bias broker, denied to help , acted as like judge, when we turned to another broker, passed our assessment, but hell know a, they even pass on all our information to developers without our consent, cause our application was turn down. Absolutely 💩.

1
Date of experience: Oct 31, 2025
Samir — HeadToHelp
Edward and his team were brilliant

5
Date of experience: Aug 12, 2025
Nuzeri34
Big thank you to Elliot…

I will to say a big thank you to Elliot skinner and Beverley Hickman of mortgage 1st for their outstanding support, they make me feel at home and feel like a family members to them. I really appreciate their quick response and encouragement. They got me a mortgage offer less than 3weeks, something that I already think is not going to be possible.These two are the best, I love them.

5
Date of experience: Nov 28, 2024
Damien Powell
Great service

Megan Kearney sorting out our mortgage review, great service as usual every time we speak with her. Gives thorough explanations on everything and always in very quick time scale. Thank you very much

5
Date of experience: Oct 11, 2024
SkyFall_PvP
Highly recommended

Wesley has helped us a lot throughout the process of getting the mortgage we wanted for our dream home. He has been very helpful and helped us get the best deal for us and now with the interest rates getting lowered he is also helping us getting a better deal than the original one. Highly recommended to guide you for what is best for you and your family!

5
Date of experience: Aug 12, 2024
Bruno Ross
Great service highly recommended

Wesley was excellent he has exceeded my expectations was helpful all the way through very trust worthy man of his word wentvtge extra mile, well informed I am very thankful and I appreciate all his help highly recommended As a first time buyer great experience 👍 👏 🙏

5
Date of experience: Jul 25, 2024

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Business Details

  • Mortgage & Protection advisers. We source the market to find the most suitable mortgage based on your circumstances. Covering the whole of the UK

  • language https://www.mortgage1st.co.uk

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