mssoftware.co.uk

4.8
4.8 Based on 60 reviews

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Average Rating

4.8

/
5

60 Reviews

5 Star
92%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
5%

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Review Time

Adam A.
Non listed Product

Sales staff made an enquiry about a non-listed product and it was made available to download in a couple of days. Excellent.

5
Date of experience: Apr 27, 2024
Shaun Harris
I had been having a lot of difficulty…

I had been having a lot of difficulty upgrading multiple softwares because of changes by Canon, Apple and Microsoft, all of which had made previous softwares and platforms no longer compatible. I am an amateur and was at my wit's end, exhausted with the stress of trying to get softwares that would work / not paying for inoperable ones and belatedly having to try to sort things out. The guys at mssoftware were very patient, despite surely feeling that they were dealing with a complete idiot. It is that sort of after sales (and even before sales) service that makes all the difference. - Seriously. Thanks, guys, for all your help.

5
Date of experience: Nov 28, 2022
Andrew Powell
Office 2021 install over 365

Key arrived within 10 mins. Step by step guide very helpful. App for uninstalling old versions of office 365 an important step. When installation completed I dropped them a note to advise how I know install complete as license expires after 7 days if not activated. Email response with 10mins giving details on how to check. Although this simple check should be in the installation steps.

5
Date of experience: Nov 18, 2022
Delia Patterson
I was a little confused but I was…

I was a little confused but I was treated with curtesy and kindness.Great product

5
Date of experience: Nov 17, 2022
Preston Kelly
The MSS service support was all I could ask for.

The MSS service support was all I could ask for. Through my mistake I ordered the product twice but Josh in service support quickly resolved this and ensured I wasn't charged twice.Product downloaded, installed and activated totally with out problems. Thank you MSS.

5
Date of experience: Nov 16, 2022
Mia Howard
Didn’t understand the instructions

I am 83, and did have a few problems with acting upon the instructions as given. I contacted the company and I was assisted by Steve who was very helpful and also very patient.Before he signed off he made sure that everything was working to my satisfaction. Would definitely recommend MSSoftware

5
Date of experience: Nov 10, 2022
Veronica Smith
Success from the ashes of failure

Success from the ashes of failure! thanks totally to the technical support I was able to fix the things I was doing wrong and download the software and use it!

5
Date of experience: Nov 08, 2022
Tim S.
Great service and very helpful

Great service and very helpful at resolving issues with software insyallation

5
Date of experience: Nov 04, 2022
MB91
Sunday evening support within minutes

Sunday evening support within minutes - great service !!

5
Date of experience: Oct 30, 2022
Cuthbert Carter
Delivered within minutes,

Delivered within minutes,Answered a query straight away

5
Date of experience: Oct 27, 2022

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