Review Time
High-quality processing of the technical evidence provided. Fast implementation of clientHold for a crypto-scam domain. This is a great example of pro-active DNS abuse handling. Thank you!
I lost $2100 (medical funds) through a fraudulent site that is registered with a certain company. They are protecting criminals under privacy laws and are unwilling to assist victims, even with police reports. Exercise caution, as this registrar enables global scams.
I am extremely pleased with how my complaint was addressed by the support team. The process was straightforward, professional, and prompt. The issue was taken seriously, and suitable action was implemented regarding the reported domain. I value the transparency and consistent updates throughout the investigation.
Overall, the service surpassed my expectations. Thank you for ensuring a secure online environment and treating user concerns with importance.
This registrar appears to have no concern for the scam websites functioning under their supervision. We have reached out to them three times to request the removal of the fraudulent sites listed below, but each time the service prolongs the process. Instead of taking action, they insist we provide trademark documents, copyright certificates, declarations, power of attorney—anything to evade responsibility. It seems they are doing everything but addressing the clear scams in front of them. 1st Update: Their responses have been unprofessional and misleading. If the service had conducted proper research on the three fraudulent sites, it would be evident that they are using our brand. All necessary documents should be requested from these scam sites to verify their legitimacy before allowing them to operate online. We demand the immediate removal of these three SCAM WEBSITES. 2nd Update: Once again, they should be asking these scam websites for valid documents (as their registration process should require such proof). We do not trust this service, did not register through them, and will not provide any of these documents. We insist on the immediate removal of the three SCAM WEBSITES.
This registrar seems to permit scam websites to operate without concern. We've requested multiple times for them to take down the fraudulent sites listed, but each time the company delays. Instead of taking action, they ask us for trademark papers, copyright certificates, and other documentation to avoid addressing the issue. It feels like they are ignoring the obvious scams right in front of them.
Submitting an abuse report was a smooth and efficient experience. The process was straightforward, and the response time was impressive. I appreciate the quick investigation and holding of the domain to prevent further issues. The company excels in handling abuse cases with clear communication and an easy reporting system.
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GNAME.COM PTE. LTD. (referred to as GNAME) is a Singapore-based international domain name registrar accredited by ICANN, dedicated to establishing a comprehensive Internet domain service platform. With domain names as our core business, we offer global services including registration, dropcatch, transactions, management, and API interfaces. Our one-stop management system benefits resellers by facilitating product, transaction, and financial management. Committed to a customer-centric approach, GNAME prioritizes safety, convenience, efficiency, and high-quality services.
As a leading domain name service platform, GNAME follows the principle of customer-first, continually innovating operational models, enhancing professional capabilities, and providing 24/7 multilingual customer support. Our solid reputation has earned us numerous resellers. Moving forward, we remain dedicated to delivering valuable products and top-notch services to our global clientele.
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