Review Time
AVOID AT ALL COSTS! I have previously ordered from this brand without any problems, but this experience was a complete disaster. What I expected to be around a $170 order ended up exceeding $280. Being on a fixed income, $170 was already a stretch for me. This unexpected charge has pushed me over my monthly budget, resulting in $45 NSF fees each time the payment is attempted until my next payday on the 1st. I could accumulate hundreds in fees by then. I tried to find a customer service number, but none were listed anywhere. I sent multiple emails explaining my situation, but received no response. Eventually, I reached out through social media, detailing my predicament. I realized that the first box was already on its way and requested to cancel the other two and get a refund, but that was not possible. When I asked to return the box upon arrival and cancel the entire order, they refused that as well. NO REFUNDS! This situation has become a true catastrophe for my living circumstances.
STAY AWAY!!!!! I have ordered from this brand before without issue twice... this time was a disaster. What I thought would be a 170 something dollar order ended up being just over 280. Being on disability 170 was pushing it. This literally pushed me over my budget for the month and I am being charged NSF charges of $45 every time PayPal tries to pull it out until I get paid on the 1st of the month. I will rack up hundreds of dollars by then. I tried to find a customer service number but none were available anywhere. I emailed repeatedly explaining my situation only to be ignored. Finally I reached out to their Facebook inbox explaining my who situation and by now I recognize that the first box is being sent I asked if perhaps the other two could be cancelled and I would be refunded for the other two. That is not an option, so I said I wanted to return the box I ordered when it came and cancel the whole order and they won't do that either. THEY DON'T REFUND!!!! Unbelievable. This is literally a disaster to my living situation.
I’ve had several packages go missing, and even received two that were open. Customer service IGNORES your complaint!What’s worse… I canceled my subscription, but even though they acknowledged the cancellation, they charged me for another one!Not only that, but the snacks rarely come in good shape. Melted, crumbs, squished… they’re not enjoyable.If you get the drinks, they’re always gross. Everything seems to be banana flavored. Once or twice… okay. But rheyre almost always banana!One time, my package came with two pieces of GUM! And each piece was counted as an item! I was shocked!It most definitely is NOT WORTH IT!They are a RIP OFF!!!Even if you really like the items, you can go to an Asian market and get it all MUCH CHEAPER! And you can get more for your money.I DO NOT RECOMMEND!!!!
I placed a three month description for a Munch box That was supposed to be different every month I got a free Japan box with it 3 months subscription. the second month they sent the same identical much box and also charge me for a Japan box that I did not order .I sent him a copy of my order it showed that I did not order a Japan box that my subscription was for the Munch box. I ordered the subscription so that me and my grandkids could have some quality time trying different snacks.I have tried Universal yums and other snack boxes this one by far is the worst they would not refund my money for the $45 to pan box that I didn't order plus didn't want to refund my last month since I didn't want to have three of the same boxes in a row so they also owe me $45 for that.I am glad I used PayPal because the resolution team got my refund I will not recommend this company to anyone.almost forgot that my order was stolen in transportation and they had to resend it so it took almost some 25 days for me to get the order.
I tought it was interesting, no ned to travel and try real snack from around the world but the prices are so craze I couln't even if I had too much money because it doesn't make sense. 8$ for a drink in a bottle kind of like 7up...and the boxes start at 36$ per months for like 6-8 snacks .
If you live in Australia, there is a chance your package will be stopped at customs and you will lose your order with no chance of a refund.I tried messaging customer service but replies were slow and unhelpful. I would be very careful ordering from this place if you live overseas. I hope this will stop someone else from losing money on this site.
It’s almost impossible to contact them. They said they ship one way and it comes by a different carrier, I don’t get usps to my home address so how it is delivered matters to me since I need to give a different address. I get a text spam every day now with no option to opt out. Contacting them has been useless.
Claim your business profile now and gain access to all features and respond to customer reviews.
200degs.com
ceresgourmet.com
dovesfarm.co.uk
advantageservice.net
youpickwemix.com
bagelbucks.com
wildblissorganics.com
forestfeast.com
fruitbouquets.com
snackathonfoods.com
