musicglue.com

4.8
4.8 Based on 1.6K reviews

Music Glue is a specialist e-commerce platform for the music business. We make it easy for fans to buy music, merchandise, tickets and experiences directly from the artists they love, in one simple transaction. Artists, managers, labels, merchandi......

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Average Rating

4.8

/
5

1.6K Reviews

5 Star
88%
4 Star
7%
3 Star
2%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

Marco Fedele
I'm a returning customer. I like their work. Great Staff. good comunication, good service and courte

I'm a returning customer. I like their work. Great Staff. good comunication, good service and courtesy.

A great gift for collectors. A great joy to be here.

5
Date of experience: Feb 18, 2026
Patrick
Extremely disappointing service.

Extremely disappointing service. I changed my delivery address and received confirmation that it was updated, but somehow it was still sent to the incorrect address. Now, no one is willing to take responsibility or assist in any way. It's completely unacceptable and utterly unreliable, bordering on fraudulent.

1
Date of experience: Jan 21, 2026
Holbrook B.
Great Resolution for a Minor Issue

I encountered a minor issue with the print on a T-shirt that was sent out. The communication regarding the issue was excellent, and a replacement was dispatched promptly once it was available again. Outstanding customer service, and I'm very pleased with the product.

5
Date of experience: Dec 17, 2025
Porter
Exceptional Customer Support!

The customer support is outstanding! We inquired about something and received a response on the same day. After sending the required information, we got a reply almost instantly. It doesn't get better than this!

5
Date of experience: Dec 13, 2025
AW31
Great support despite shipping challenges

I experienced some problems with shipments being lost in transit due to courier strikes and other issues. I consistently purchase from this seller, and their customer service is always outstanding in resolving any problems, whether it’s a lost package or an incorrect product.

5
Date of experience: Dec 05, 2025
Shepherd Johnson
Always Helpful Customer Service

I faced issues with lost shipments due to courier strikes. I consistently shop with this seller, and their customer service is always excellent in addressing problems, whether it's a lost item or a wrong product.

5
Date of experience: Dec 04, 2025
Clint Harris
Outstanding Customer Service

Outstanding customer service! I had a delivery issue, and a quick email resolved it, with delivery completed within a week. Thank you, team!

5
Date of experience: Dec 04, 2025
Angelica Baker
Disappointed but Appreciative

Although I didn't receive the item I was eager for, I appreciate your quick response and your positive attitude. Thank you.

5
Date of experience: Dec 04, 2025
Brynlee Morgan
Exceptional Support from the Team

The team was fantastic. They provided me with all the information I needed.

5
Date of experience: Dec 03, 2025
MrXenoxy
Appreciate the Quick Response

Thank you for your prompt reply.

5
Date of experience: Dec 03, 2025

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Business Details

  • Music Glue is a specialist e-commerce platform for the music business. We make it easy for fans to buy music, merchandise, tickets and experiences directly from the artists they love, in one simple transaction. Artists, managers, labels, merchandi...

  • language https://musicglue.com

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