Review Time
Extremely great Emoto company. The support is extremely good, every time I message him for help I cant a response in under 15 minutes at max. Shipping times are great, and if not, for example, yesterday it was taking a while, I hit him up, and he fixed my order and it got shipped in 15 minutes. Top tier company and extremely recommended.
Edit: Redeemed after throwing up this reveiw! It was a chore getting someone to respond via text, but they got us squared away after an apparent bad batch around Christmas time. The rear tire is mounted backwards, more of an asthetics issue than anything, but they have agreed to issue a $75 refund for the cause. Time consuming ordeal, 4 out of 5 stars.
2.11.26 Update - I did finally receive a response from the company and have since received my items. They were very apologetic about my experience and the lack of communication which I appreciated. The items are exactly as described when I ordered them. Original review:I placed an order back on Jan. 10th for 3 items and finally got tracking numbers Jan. 28th. Finally received one item today, but still show that the other two items, the more expensive items, haven't been received for shipping by the seller. I've reached out several times and can't seem to get any sort of response. This company was recommended to us by another person who used them so not sure what the issue is with our orders taking so long. A month seems like a long time to wait for an item to ship and reading other reviews, I'm getting concerned that we'll never receive the order or a refund. I'm giving 2 stars only because we've received one item, although month longs wait, and I know someone else who used them and had a good experience.
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