Review Time
Dogs seem to like the product. Have had a sunscription since december 2025. Shipping is an issue. Sometimes it's 2 weeks (to rural Canada) the last time it was 30 days. Hard to plan a reliable supply when shipping is so sketchy. The last bottle was short 5 treats. But that was the first that I counted. That's an 8% shortage! The company seemed genuinely interested in getting to the bottom of the problem but haven't heard from them since...disappointing.
I ordered products from this site, order #6103 and paid more than 100USD for the products. It appears to have shipped from China, despite the address being in the USA. I paid for a single shipment, but then they automatically subscribed me for payments every 4 weeks from my Credit Card. They tried to deduct another payment from my card. Luckily I blocked the card at the time. I never received the delivery, initially the tracking status of the shipment appeared to be updating. But now it stopped updating. I complained about the site to Meta. But they appear happy to let fraudulent websites operate with impunity on Facebook.
I ordered products from this site, order #6103 and paid more than 100USD for the products. It appears to have shipped from China, despite the address being in the USA. I paid for a single shipment, but then they automatically subscribed me for payments every 4 weeks from my Credit Card. They tried to deduct another payment from my card. Luckily I blocked the card at the time. I never received the delivery, initially the tracking status of the shipment appeared to be updating. But now it stopped updating. I complained about the site to Meta. But they appear happy to let fraudulent websites operate with impunity on Facebook.
My first Order was in good condition but my second Order was a mess. All in broken pieces! They gave me a coupon to use on my next Order but they never used it. They also take really long to send my Order. I have been sending emails telling them to please send now! But no answer. I am getting Disappointed in this Company! You need to improve your Customer Service and Shipping and packaging!
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