my-pro-travel.com

3.8
3.8 Based on 392 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.8

/
5

392 Reviews

5 Star
54%
4 Star
13%
3 Star
11%
2 Star
1%
1 Star
22%

All Reviews

Filter Reviews

Review Time

Calin Muntenita
It's a scam company. It promises to help you for 1 Euro and without you realizing it, it charges you

It's a scam company. It promises to help you for 1 Euro and without you realizing it, it charges you 79 Euros after 3 days and then again after 3 months. The first time I didn't see that I was away on a trip, but now that I was home and saw the notification, I went in to cancel the subscription that I supposedly made (meaning they automatically did it without my consent). The internet is full of such scammers.

1
Date of experience: Feb 20, 2026
MG39
Disappointed

I am disappointed.

3
Date of experience: Dec 12, 2025
Sir_KOKY
Untrustworthy Practices from This Company

This company lacks integrity in its dealings with customers, claiming that you agreed to a subscription via email that you never received. They charge you 1 Euro for check-in, then without consent, they impose an 80 Euro fee for something you didn't consent to and refuse to issue a refund. It's best to steer clear of them; if you're being asked to pay for something you believe should be complimentary, trust your instincts and refrain from paying. Complete your check-in at the airport instead.

1
Date of experience: Dec 11, 2025
Reba C.
Beware of Unexpected Charges!

I recently checked in for a flight, paying 1 euro for the service through the website. Unfortunately, I overlooked the 3-month subscription fee of 79 euros. Just three days later, on the first day of the subscription, I noticed an automatic charge from my bank account. I reached out to the support team, and while they canceled my subscription, they refused to issue a refund. They even suggested a 20% refund. For what? Just for one day of subscription? It's unfair to charge people for services that were never rendered. Everyone, please be cautious!

1
Date of experience: Dec 11, 2025
Kate Carter
Dishonest practices

I recently checked in for a flight, paying a small fee for the service through their platform. I accidentally overlooked the three-month subscription at a cost of 79 euros. Three days later, on the first day of the subscription, I noticed an automatic charge from my bank account. I reached out to them, and while they canceled my subscription, they refused to refund me. They even offered a mere 20% back. For what? For just one day's subscription? It's unacceptable to take money for services that were not rendered. People, please be cautious!

1
Date of experience: Dec 11, 2025
Scam alert! Beware of unauthorized charges!

I was led to believe I was only paying a small fee for online check-in with an airline during my trip in September 2025. The payment went through, but the online check-in failed. I was able to check in later with the airline and forgot about it. Then, in December 2025, I was charged 79 euros for a subscription from their website while I was at home in Asia. This charge was completely unauthorized. I was only informed by my credit card company and had to cancel my card.

1
Date of experience: Dec 10, 2025
Cole Ali
It's a scam!

It's a scam!

1
Date of experience: Dec 08, 2025
Ted Brooks
Great vacation!

Wonderful vacation experience!

5
Date of experience: Dec 08, 2025
Tara Bell
Difficult to navigate

It's confusing and hard to understand.

5
Date of experience: Dec 08, 2025
FS13
Excellent service

Excellent service provided.

1
Date of experience: Dec 07, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More