Review Time
The customer service has been nothing short of terrible. I’ve been trying to obtain a refund for weeks from my closed credit card, and each time I get the same ineffective, scripted responses. There’s no real listening or problem-solving, which has left me feeling stuck in a loop. This has been one of the most frustrating experiences I've had with any service. I wouldn't recommend this card to anyone.
The customer support has been incredibly frustrating. I've been trying for weeks to get a refund from my closed credit card, but each time I receive the same unhelpful, scripted answers. No one truly listens or resolves the issue, leaving me feeling like I'm just going around in circles. This is one of the most exasperating experiences I've had with any service. I wouldn't recommend this card to anyone.
While shopping around, I inquired if the service could provide any incentives to retain my card, which is about to expire. I was essentially told to leave. Fantastic approach to customer loyalty—best of luck with that business model. I look forward to deactivating my account and moving on.
Having been with my previous provider for over 20 years, I was satisfied with their service. However, since the transition to the new credit card, everything has gone awry. My automated payments for various insurances stopped without notice. It took two months for the company to reach out, after which I received demands for payment from other entities. When I contacted customer support, they acknowledged the issue but did not apologize or take steps to rectify it. This is a clear lack of competence.
Since moving to the new platform, the connection to accounting systems has been eliminated. There was no warning; the transition was presented as an 'enhanced experience,' yet it removed a crucial feature of a prestige card. There is a cumbersome workaround available, but it's far from satisfactory. Customer service was unhelpful until I escalated to a direct email to the executive level, and even then, the best they could offer was the cumbersome workaround. This is no longer a premium offering.
Claim your business profile now and gain access to all features and respond to customer reviews.
inktonerstore.com
asanarebel.com
vvsandbetter.com
bloxyfruit.com
finefoams.com.au
babyboofashion.com
teddyfresh.com
langbuddy.ai
norvitefarmandcountry.com
laprocx.com
