mydelibox.com

4.5
4.5 Based on 81 reviews

MyDelibox - the online Italian delicatessen in the UK, at incredible low prices. We deliver in two working days everywhere in the UK mainland. Shop now!...

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Average Rating

4.5

/
5

81 Reviews

5 Star
84%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
9%

All Reviews

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Review Time

bouletdu9133
Disappointed after being a loyal customer

After being a loyal customer for over a year, my most recent delivery arrived with a completely broken parcel. I sent pictures to the company and explained that the contents were damaged, but they only issued a £6 refund, despite my total spend of £61. It was impossible to reach a manager to escalate the issue. I cannot recommend this service.

1
Date of experience: Dec 21, 2025
Olivia
Beautifully packaged biscuit

The biscuit was beautifully packaged and absolutely delightful. I selected a specific delivery date, and it arrived as scheduled. After extensive searching, I found this to be one of the most affordable options. I've been a fan of this biscuit for nearly a decade. I even bought some for my birthday two years ago and shared them with all the families that attended. Everyone wanted to know where I got them.

5
Date of experience: Dec 20, 2025
PB57
Not recommended

I have been a loyal customer for more than a year, but my latest delivery arrived with a completely broken parcel. After sending pictures to the company and explaining that the items inside were damaged, they only issued a £6 refund despite my total expenditure of £61. Reaching a manager to escalate the issue was impossible. I definitely cannot recommend this service.

1
Date of experience: Dec 18, 2025
Stephen Wilson
Outstanding Italian sparkling mineral water!

I found the best Italian mineral water at reasonable prices. I first encountered this brand in 1980 when I joined a local distributor. This product is superb with a milder fizz compared to other brands. It used to be available at supermarkets in plastic bottles at competitive prices, but that changed years ago. Now it’s quite rare to find in the UK, so I was thrilled to discover that a certain platform had the most reasonable prices, especially for smaller quantities. Although it's slightly pricier than others here, I believe it is a far superior product.

5
Date of experience: Dec 12, 2025
Cleve Price
Brilliant customer support

I reached out to customer support and they were fantastic! I had an issue with a delivery service losing my parcel, and they organized a different delivery service promptly. Great work!

5
Date of experience: Dec 09, 2025
Exceptional offerings

Exceptional offerings and great prices. The customer service team is outstanding, which is always appreciated. I highly recommend this company.

5
Date of experience: Nov 26, 2025
Dwayne Patterson
Delicious crunchy biscuits

This biscuit is delightful and arrived well packaged. I selected a delivery day, and it arrived on time. The price is among the cheapest I found. I've loved this biscuit for about 10 years. I even bought it and shared it with every family that came to my birthday two years ago. People were curious about where I bought it.

5
Date of experience: Nov 25, 2025
Exclusive offerings and excellent delivery

Exclusive offerings and excellent delivery.

5
Date of experience: Nov 24, 2025
Recommended seller

I've been using this company for a couple of years now. I once had a small issue with a substituted product that had a very short shelf life, but once I contacted customer service, everything was resolved immediately. Timely deliveries, well-packaged items, and a good range of products keep me a happy returning customer.

5
Date of experience: Nov 22, 2025
Roscoe
Great experience with my order

I ordered from a certain platform and was very pleased with everything I received. I spoke to the staff a few days before, and they were very kind, answering all my questions promptly. I received everything I ordered right away. We will continue to shop with them.

5
Date of experience: Oct 29, 2025

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Business Details

  • MyDelibox - the online Italian delicatessen in the UK, at incredible low prices. We deliver in two working days everywhere in the UK mainland. Shop now!

  • email info@mydelibox.com
  • language https://mydelibox.com

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