Review Time
Received the device quickly, was contacted by a representative to see if I had any questions on using it. Used it for a week with no issues and returning it was easy. The day they received it back they sent the data downloaded from the device to my doctor and myself. Everything went well and am very satisfied.
The staff at MyEyes are so knowledgeable and comforting. They were quick to answer any questions or concerns that I had. The appliance came with easy to follow instructions. Returning the appliance was also very easy.
I used myeyes to rent a glaucoma pressure testing machine for one week. The two people I talked to on the phone were super helpful; the first for scheduling when to receive the machine (complicated by delays caused by travel on my part) and the second for walking me through how to use it. Given that the machine send out a probe that hits your eye the calm walk through was very much appreciated.
Purchased the home 2 product from myeyes. Customer service is top notch. The home2 device works great. The only thing I wish it did was display the pressure reading on the device itself, but it only allows you to sync it to an app on your smart phone to see your pressure readings. Not a big deal, but I do wish it just displayed an instant reading on the devices like the ones you see in your eye doctors office.
TL:DR A very good experience. The customer service is 5 star. The device was easy to use. My field of vision continued to decrease despite having good pressure readings during my eye exams. Something wasn't right! My physician recommended a Home 2 trial.Being an RN, I was eager to obtain as much data as possible. Having the ability to obtain multiple pressure readings, 24 hours a day, was invaluable. Over a two week period, and after many,many eye pressure and BP readings,I was able to directly correlate an increase in my eye pressure with an increase in my blood pressure. This was occurring during the night and would never have been noted during my eye exams at my physician's office. I also recorded the times I took my eye drops each day.Having the Home 2 data was extremely useful for my self and my physician. I am now taking a different regime for my eyes and my blood pressure.I am considering the purchase of a Home 2 device so I can frequently monitor the efficacy of the new medication I am now taking. I like the Clinical program that allows you to see a graph or table of your eye pressure, in real time. I think it would be very helpful if notes, such as blood pressure or medication administration, could be added to the graph. All in all, it was a great experience. I would highly recommend the Home 2 device.
The device itself is excellent. It is easy to use and intuitive. The customer service team is excellent. They are knowledgeable and reach out. I had a small issue synching the device to my phone and they walked me through the issue quickly.
Highly recommend this company. They are easy to order from online and they are even better to speak with post sale. I was recommended to them by my eye care professional for at home IOP monitoring. The device is also excellent (iCare Home2 tonometer).
I was very impressed with the way that MyEyes introduced me to the device ahead of time, plus they had "ambassadors" call me to make sure I was aware of how the process would work, answer questions, and after the device arrived, make sure I knew how to use it. The whole process was effortless!
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MyEyes is transforming the way glaucoma patients measure their eye pressure outside of their regular doctor visits—we help empower patients and help their eyecare doctors get access to accurate IOP measurement data to improve patient care.
We're your trusted partner for renting or owning an iCare® HOME2 tonometer. Our team of patient-focused ambassador team makes using an iCare® HOME2 tonometer easy and stress-free with convenient rental or purchase options, patient education and a Patient Ambassador team dedicated to your success using the HOME2 at-home tonometer. See more
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