Review Time
Absolutely pathetic, I bought their coverage during getting my Saudi Evisa process, they never sent me any document or certificate, despite several emails they are making me run from pillar to post to get my document please avoid this unprofessional company
Their billing is completely incompetent and doesn't file claims properly. I have been struggling to contact them for close to a year to an invoice they didn't file correctly and it's impossible to talk to them as you are kept waiting for someone to answer their billing number phone. I tried several times but gave up each time after 1+ hours of waiting. There is no other way to contact them.
Their billing is completely incompetent and doesn't file claims properly. I have been struggling to contact them for close to a year to an invoice they didn't file correctly and it's impossible to talk to them as you are kept waiting for someone to answer their billing number phone. I tried several times but gave up each time after 1+ hours of waiting. There is no other way to contact them.
I was sent in for a blood test. I went in and did the blood test on a Saturday. They called me on Monday, and the lab did not get my blood in time. Which I understood and double checked, I would not have to pay for another test. Well... I just got a text that I owe them money for their mistake. Now I am calling the billing department. I have been waiting for over 45 minutes. Does anyone actually work the phones? Trying to call the billing department is horrendous, and something/someone needs to change.
I have my medical insurance with them as they offered so many things , I go for a routine anything and they immediately say no , it’s a constant fight and battle so I give up . They are disgusting , they only say no , you may as well throw your money into the bin , they are pointless and disgusting
Worst experience I ever had. They don't communicate with their patients regarding bills. They never send mail or email but texting with link. I believe text message is reminder because this day text with link untrustworthy. With no communication they are sending your bill to collection with collection fee. Billing department totally rude and not helping people.
Check in was rude. When the original appointment was cancelled due to no available provider, an appointment was scheduled "across town". Arrival at the designated alternative clinic indicated that there was no appointment for me, even though I had received a text confirmation. From there, receptionist was rude and inattentive. I had to repeat my date of birth for separate times, for an example of lack of attention to detail, then I was accused of claiming to give a birthdate that was not possible. I think I know when I was born, and I think the receptionist was too stunned to other tasks to pay attention to what I said. Hopefully the actual visit goes well, but I'll never come here again., just based on the getting desk.
I attended a Virtual appointment because Im having symptoms of COVID and flu tests.. my employer tested positive for both.. I asked to please be treated for both I have no transportation to go get a test call back to be seen again then treated.. this is exactly how Covid gets spread for me to just go into a pharmacy or somewhere to get a test. God knows who I would infect very very disappointed.
Was a safe place until my visit on Tuesday with PAC Maier - if you have posttraumatic stress and you’re crying, you would think they would want to minimize your experience there. This guy loved putting me in confined spaces, even after begging to be out of them. This man tormented me and kept me there way longer than necessary. There was no treatment plan. He just needed to make sure that I was good and uncomfortable.! Horrible man , what happened to do no harm?
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