mygemma.com

4.9
4.9 Based on 180 reviews

...

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Average Rating

4.9

/
5

180 Reviews

5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

All Reviews

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Review Time

rebecca perez
I cannot recommend this company enough! I’ll admit I was a little nervous at first, but I truly had

I cannot recommend this company enough! I’ll admit I was a little nervous at first, but I truly had nothing to worry about. They reached out to me quickly and kept me updated through every single step of the process. A huge shoutout to Emre, who was absolutely amazing, he answered all my questions and made sure I felt completely taken care of. If you’re on the fence, don’t be! They are professional, attentive, and the service is top notch!

5
Date of experience: Feb 27, 2026
Ghulam Mujtaba
Negative Review My experience with myGemma was disappointing. And communication was slow and unclea

Negative Review
My experience with myGemma was disappointing. And communication was slow and unclear. Delivery took longer than promised.and customer support was not helpful in resolving my concerns, Overall. I would not recommend it base on my experience.

1
Date of experience: Feb 15, 2026
Ivy Manuel
The service I received was great. Mark was quick and efficient in communicating with me and I am so

The service I received was great. Mark was quick and efficient in communicating with me and I am so thankful. I'd definitely would recommend this place to everyone especially Mark

5
Date of experience: Feb 04, 2026
Iona
Outstanding Support from the Representative

I had the pleasure of speaking with a representative when I called with some inquiries. She was extremely professional, knowledgeable, and a joy to talk to. She addressed all my questions, and if she didn't know an answer, she placed me on hold to find the information promptly. She even offered to send additional pictures, which I received within 10 minutes. Throughout the day, we had further communication, and she managed all my requests efficiently. My experience with the company was smooth and hassle-free. I will certainly be returning for more transactions. Thank you so much for all your assistance!

5
Date of experience: Jan 20, 2026
Colette Brooks
Exceptional Experience!

Exceptional Experience! I have been a long-time buyer and seller with this platform and have consistently had wonderful experiences. I recently bought a stunning necklace that looked even better in person! Their e-commerce team is incredibly helpful, and items ship at lightning speed. I've also done a significant amount of selling with them. One representative has always been my go-to, providing professionalism and support. Payments are received promptly, usually within a day. Honestly, this is likely the best online site for luxury preloved goods at the moment. I highly recommend them!

5
Date of experience: Dec 24, 2025
Michelle Wright
Amazing Experience!

I just completed my first transaction with myGemma and it was a wonderful experience. From beginning to end Emre was amazing. The process itself was smooth, timely and very efficient. I will most definitely do business with myGemma again!

5
Date of experience: Nov 03, 2025
Christine Simpson
Very prompt

Very prompt, precise, professional

4
Date of experience: Nov 01, 2025
vania espartero
LV Galliera

Got my LV Galliera from Gemma and I’m honestly so impressed! The quality is amazing for a secondhand bag, it looks beautiful and well cared for. Super happy with it!

5
Date of experience: Oct 31, 2025
Joel
So easy and fast

So easy and fast! Competitive offersContact person fast and efficient

5
Date of experience: Oct 31, 2025
Everything was great and went as…

Everything was great and went as planned!

5
Date of experience: Oct 30, 2025

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