ornellacaftan-au.com

4.2
4.2 Based on 41 reviews

Clothing brand selling loose, casual and soft caftans....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.2

/
5

41 Reviews

5 Star
69%
4 Star
12%
3 Star
5%
2 Star
2%
1 Star
12%

All Reviews

Filter Reviews

Review Time

Julie Whitehouse
I ordered 3 because it was buy 2 get one free They took approx 2 weeks to arrive. I , too am not sur

I ordered 3 because it was buy 2 get one free They took approx 2 weeks to arrive. I , too am not sure where they are shipped from
I read the sizing guide on FB however found out later the shorter versions are smaller than the longer ones which in turn are smaller than the kaftans I think this should be clearer
I have washed all 3 and found a flaw on one so had to contact customer service This was dealt with quickly and efficiently , to my satisfaction
The fibre content label says cotton/ linen and feels more like viscose, however I am happy with this , however perhaps they should verify the material ?
I have ordered again on the basis of being satisfied with the initial order and how their customer service dealt with my query

4
Date of experience: Feb 18, 2026
Clarice Hughes
Excited to wear my beautiful, vibrant caftans!

They took a bit longer to arrive, likely due to the season, but they finally came, and I'm thrilled! I adore the colors, the relaxed fit, the patterns, the fabric, and the sewing quality. Can't wait to wear them!

5
Date of experience: Jan 06, 2026
Harris Reed
First experience with the seller: beautiful pocket dresses!

This was my first order with the seller, and I purchased three pocket dresses. They are stunning and very comfortable. My only disappointment is not choosing the shorter version, as the long ones reach the ground for me. I’m on the shorter side.

5
Date of experience: Jan 05, 2026
My first experience with the seller

This was my first order from the seller, and I got 3 pocket dresses. They are stunning and super comfy. My only regret is not opting for the shorter version, as the long ones are dragging on the ground for me. I’m on the shorter side.

5
Date of experience: Jan 05, 2026
Brynlee Powell
I got my order, yay!

I received my order. It took a little while to get here, probably due to the holiday rush. Regardless, they arrived, and I'm very happy with them. Thank you! I was planning to gift one to my niece, but now I'm having second thoughts. Lol.

5
Date of experience: Jan 04, 2026
Susan Adams
Good choice

Everything went smoothly with my order; however, it took a few extra days than I anticipated, but that was my fault for ordering during the holiday season. The order has arrived, and I love the beautiful colors and the incredibly soft material. Excited to wear them!

5
Date of experience: Jan 01, 2026
Lavender Baker
Quick service and lovely kaftans

The service was prompt, and the kaftans are stylish, dressy, and comfortable.

5
Date of experience: Dec 31, 2025
OUTSTANDING CUSTOMER SERVICE

I received a notice on December 24th that my order had been delivered, but it hadn’t arrived. Imagine my surprise when I got a response on December 26th, and the caftans were delivered on December 29th. That’s excellent customer service!

5
Date of experience: Dec 29, 2025
Poussin_Magique18
Caftans from the seller are stunning

The caftans from the seller are absolutely beautiful! The fabric is lightweight and colorful. They are very comfy; I’m a fan! I've purchased 15 so far and can’t wait to get more! People stop me to ask where I got them.

5
Date of experience: Dec 28, 2025
Excellent customer service and caftan quality!

I was worried my order wouldn’t arrive in time and asked to cancel it. The representative quickly responded, confirming the cancellation. Two days later, the beautiful caftan I sent to my sister arrived. I emailed again to share how happy my sister was and to let them know not to issue the credit. The customer service was exceptional, responding promptly with kindness. This wasn’t my first order; I’ve bought caftans before and found the quality and value excellent. I highly recommend this seller.

5
Date of experience: Dec 22, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More