mykeypremium.com

4.7
4.7 Based on 60 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

60 Reviews

5 Star
89%
4 Star
5%
3 Star
0%
2 Star
2%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Adrian Salageanu
I picked up the MyKeyPremium remote start module for my Genesis G70 and I’m genuinely impressed. My

I picked up the MyKeyPremium remote start module for my Genesis G70 and I’m genuinely impressed. My original unit didn’t work, but their support team was fantastic — they walked me through troubleshooting, immediately confirmed the issue, and shipped a replacement right away along with a prepaid return label for the defective one. Zero hassle, exactly how customer service should be.

The working unit installed in minutes: remove the lower panel, unplug three connectors, plug in the harness. No tools needed, no wire cutting, no coding. Truly plug‑and‑play.

I originally canceled Genesis Connected Services because remote start only worked about 50% of the time, which made the subscription hard to justify. This module fixes that completely. Now I can use my OEM key fob to start the car — just lock → 1 second → lock — and the engine fires up while I’m still inside. Perfect for winter when you don’t have a garage.

Fast shipping, great support, and a product that actually works every time. Highly recommended.

5
Date of experience: Feb 06, 2026
Karin Kelly
A Wonderful Start to 2026 with This Service!

My 2026 has begun wonderfully with this service! I’ve experienced exceptional customer support, and they even sent a harness that I was missing. The installation was incredibly straightforward. As described, it’s truly plug and play. I HIGHLY recommend this to fellow drivers, friends, and family.

5
Date of experience: Jan 12, 2026
Leopold Hughes
Appreciation for Exceptional Customer Service

I want to commend the representative for her outstanding customer service. I installed a premium system in a 2019 vehicle and encountered a minor issue with the alarm triggering during remote start. After a brief phone call answered by a real person, we discussed the problem while she took my information and forwarded it to the technical team. I quickly received an email outlining the steps to resolve the issue. The remote start functions flawlessly now.

5
Date of experience: Jan 01, 2026
DcEndercreep
Excellent Product and Support Experience

The product operates exactly as expected, but the highlight was the remarkable customer support. I had a few installation questions related to the QR code, which the support team addressed promptly. They were knowledgeable and accommodating, making the installation process smooth once I received all the details. I plan to rely on this service for future needs.

5
Date of experience: Dec 22, 2025
Lauryn L.
Exceptional Support Experience

The item I bought works perfectly, but what truly impressed me was the outstanding support I received. I had some installation queries about the provided QR code, and the support team responded swiftly, providing informative and helpful guidance. This made the installation process seamless once I had all the necessary information. I will definitely consider this service for future purchases.

5
Date of experience: Dec 20, 2025
Incredible Assistance!

The representative I spoke with was fantastic! Extremely knowledgeable and responsive, they managed to address my technical queries and solve my unique issue. I appreciate this team greatly. Wishing everyone happy holidays!

5
Date of experience: Dec 19, 2025
Hardyskill99
Fast Shipping and Excellent Service

The shipping was prompt, and the installation video was very accurate. Aside from a tricky factory plug, the installation went smoothly. The product works as advertised, and the support was exceptional. I highly recommend this item!

5
Date of experience: Dec 13, 2025
Audrey
Very Happy with the Purchase

The product arrived within four days. Installation was straightforward, following the video instructions, and took only 20 minutes. Initially, I thought it wasn’t functioning because it took a moment to respond, likely due to the car's computer needing to recognize it. Overall, I'm quite satisfied; the car starts perfectly.

5
Date of experience: Dec 11, 2025
Maverick Kelly
Quick Resolution to Installation Issues

I installed the kit, but it wasn’t functioning correctly. I emailed the support team on a Saturday afternoon, and within two hours, I received additional instructions specific to my hybrid model. It took only two minutes to fix. Now it works wonderfully, and I wish I had this years ago. I highly recommend it, especially since it utilizes the existing key fob.

5
Date of experience: Dec 06, 2025
Ben Long
Successful Replacement Process

I bought a car starter for my son's 2023 vehicle with a keyed start. After installation, it initially didn’t work. I reached out for assistance via email, and despite trying a few solutions, we had no luck. However, they quickly sent me a replacement with expedited shipping. Once I installed the new unit, it functioned flawlessly. I'm very grateful for the excellent support!

5
Date of experience: Dec 05, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More