myprivateboutique.ch

3.8
3.8 Based on 22 reviews

MyPrivateBoutique Suisse Votre expérience d'achat nous tient à coeur. Nous sommes à disposition rapidement par email à l'adresse suivante: info@myprivateboutique.ch N'hésitez pas à nous contacter pour toute remarque, assistance ou question....

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Average Rating

3.8

/
5

22 Reviews

5 Star
57%
4 Star
13%
3 Star
0%
2 Star
0%
1 Star
30%

All Reviews

Filter Reviews

Review Time

Michelle C.
Extremely frustrating experience.

I had a terrible experience. I received confirmations for orders I never placed. I followed the service's instructions and rejected the delivery, yet I was still billed, received payment reminders, and was pressured to pay to evade legal repercussions. Even after settling the charges and supplying all necessary documentation, the company has not replied for more than a week, has not provided return labels, and has not processed any refund. Now, I feel compelled to seek legal assistance. I highly recommend steering clear of this company.

1
Date of experience: Jan 15, 2026
Strafzettel8863
Terrible experience overall.

I had a terrible experience. I received confirmations for orders I never made. After following the customer service instructions and refusing the delivery, I was still charged, received payment reminders, and was pressured to pay to avoid legal trouble. Even after paying the fees and providing all necessary proof, the company has not responded for over a week, has not sent return labels, and has not issued any refund. I am now considering legal action. I strongly recommend steering clear of this company.

1
Date of experience: Jan 15, 2026
Justine Patterson
Excellent service for clothing purchases

Excellent service for clothing purchases, with straightforward ordering and quick delivery!

4
Date of experience: Aug 30, 2024
KK22
Fantastic shopping experience!

This platform is fantastic! I discovered high-end brands at competitive prices, and the website is easy to navigate. Their commitment to sustainability with pre-loved luxury items is commendable. The customer service was exceptional—responsive and tailored to my needs. Highly recommended for an enjoyable shopping experience. Five stars!

5
Date of experience: May 21, 2024
Rosaleen Reed
Very poor customer service!

Very poor customer service! There’s no way to call them, and my emails go unanswered. I have repeatedly called about my issue, which remains unresolved. It seems they prefer to buy fake reviews rather than improve their service! It’s frustrating that I had to write a review just to get a response. I have numerous screenshots of my unanswered emails. It's outrageous that they want me to pay for a product I returned correctly, and yet they are reselling it. I am still waiting for a response to my previous emails. Unfortunately, I can't take back my review since the issue persists. I encourage others to call their hotline to see if they receive any assistance!

1
Date of experience: Jan 03, 2024
Henry Graves
Excellent customer service.

5
Date of experience: Feb 21, 2023
Adolf Bell
Outstanding service

Outstanding service from the platform. They always respond quickly to questions and are very helpful, no matter the issue. One of my favorite online shops, I definitely recommend it.

5
Date of experience: Sep 06, 2022
benanhur
Fantastic customer service!

5
Date of experience: Jun 29, 2022
Jean F.
Awesome experience :-)

Awesome experience ................... :-)

4
Date of experience: May 29, 2022
Nina
Impeccable service

5
Date of experience: May 02, 2022

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Business Details

  • MyPrivateBoutique Suisse

    Votre expérience d'achat nous tient à coeur.

    Nous sommes à disposition rapidement par email à l'adresse suivante: info@myprivateboutique.ch

    N'hésitez pas à nous contacter pour toute remarque, assistance ou question.

  • email info@myprivateboutique.ch
  • language https://www.myprivateboutique.ch

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