mysa.house

1
1 Based on 16 reviews

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16 Reviews

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Michelle Carter
Extremely disappointing quality of the coat I received

The coat I received was of extremely disappointing quality and had no resemblance to what I expected. It took nearly three weeks to arrive, and now I face high return shipping costs because the service does not provide prepaid labels. I will never order from this seller again!

1
Date of experience: Dec 07, 2025
Beverley Sloan
Absolutely poor quality of the coat i…

Absolutely poor quality of the coat i ordered, nothing to do with London. Might as well came from Temu or Shein, took nearly 3 weeks for it to come. Never order from this company again!Its costing me half of the price of the coat to send it back they wont send out pre-paid labels to you. Scam company!!!

1
Date of experience: Dec 07, 2025
Geoffrey Phillips
Please don't order im still waiting to…

Please don't order im still waiting to get a jumpsuit returned utter rubbish hole in the fabric it looks like a Co Co the clown outfit

1
Date of experience: Dec 01, 2025
Sara Mulligan
Do not use ordered a coat for my…

Do not use ordered a coat for my husband , nothing like the picture, cannot organise a return to receive a refund . Company don’t reply rubbish wish id read reviews before ordering they should be shut down disgraceful 😫😫😫

1
Date of experience: Nov 19, 2025
Mrs Laffan
Corrupt company should not be allowed…

Corrupt company should not be allowed to sell goods under false name. Not based in London. Stole £70 off me and wont answer any correspondence. The goods are faulty and not fit for purpose asked for a returns label no one gets back have involved my bank to claim refund. Why are they allowed to set up and steal of the british public.

1
Date of experience: Nov 10, 2025
Haley Murphy
Absolutely appalling service item not…

Absolutely appalling service item not described as i bought no returns label or nothing. You can only contact the company by email and ive contacted them numerous times to arrange a refund. Do not buy anything from this company.

1
Date of experience: Nov 01, 2025
coco Worth
Don't be fooled by this company its not…

Don't be fooled by this company its not London Based it Albanian. Goods are poor and not as described. They then try to haggle to reduce the price when you want to return the goods to the company which adds a significant cost, because you are required to pay the postage. All I can say is Buyer Beware

1
Date of experience: Sep 03, 2025
Simran Zahid
Alert

Alert. Dodgy company.Don’t buy anything from Mysa.I bought £31 tailbone memory foam and they didn’t send me.

1
Date of experience: Aug 23, 2025
Phil Heslip
This company is in China not London

This company is in China not London. Clothing is similar to Shein or Temu but 10 times the price for poor quality. Delivery schedules are 2-3 weeks and returns are very complicated and you have to pay for your own tracked postage back to China! Avoid

1
Date of experience: Aug 21, 2025
LUISA PIRAS
DO NOT ORDER FROM THIS COMPANY.

DO NOT ORDER FROM THIS COMPANY.it is quite this is a Chinese company posing as being based in London, they scam you in to believing otherwise. They state delivery as being less than a week, i have now been waiting for a cat litter tray for 3 weeks and it still says its in Shanghai. I bought it because it looked good on the photos, but in hindsight the pics are clearly ai, i dread to think of what i am to receive based on other reviews. Utterly useless company. Scam artist, think what our currency is worth in china and do not waste it with these crooks.

1
Date of experience: Aug 21, 2025

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