Review Time
I had a terrible experience. I received the wrong size bikini and returned it around the 5th for a refund. It's now December 30, and I still haven't received my refund. I've followed up several times, but all I get are apologies with no clear timeline for my refund. The service has been extremely disappointing.
I typically find neoprene swim caps with chin straps a bit uncomfortable. I haven't tried this one in the sea yet, but it feels great—snug and warm. The pricing from the company was the best I found, and the item was dispatched and arrived very quickly. Excellent service.
I ordered a medium dryrobe for my wife for Christmas. It was a good price and arrived quickly, but it was too big. I returned it, costing £15, requesting a smaller size. I received an email stating it would cost an extra £30 plus postage! When I questioned this, I was told it was due to low stock on the small size. I requested a refund, which they agreed to, but then informed me it would take 21 days. I wonder how they would respond if I said I couldn't pay for 21 days. Not impressed.
An outstanding company with fantastic customer service. I mistakenly ordered the wrong size dry robe for my daughter for Christmas. They reached out to offer a smaller size. The return process was straightforward, and they kept me updated via email until the new one arrived quickly. I would definitely order from them again; they went above and beyond to ensure I received it in time for Christmas.
Ordered an XL long sleeve black camo dry robe at a fantastic price! It arrived three days later, all tags intact and genuine! I'm more than pleased! I almost hesitated due to negative reviews but called first to address my concerns, and customer service was amazing! Thank you!
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MyTriathlon was created in 2008 in the early days of triathlon. Two friends who began training together at their local triathlon club went on to race a Sprint distance, followed by an Olympic distance, before finally completing an Ironman together and finishing a mere five minutes apart! Their journey took them to the committee of their local Triathlon Club in Manchester and onto the Boards of British Triathlon and Triathlon England, before they decided to launch the Tatton Park Triathlon. It was to become the third largest triathlon event in the UK, after London and Blenheim.See more
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