mytriathlon.co.uk

4.1
4.1 Based on 61 reviews

MyTriathlon was created in 2008 in the early days of triathlon. Two friends who began training together at their local triathlon club went on to race a Sprint distance, followed by an Olympic distance, before finally completing an Ironman together and fin...

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Average Rating

4.1

/
5

61 Reviews

5 Star
74%
4 Star
3%
3 Star
3%
2 Star
0%
1 Star
20%

All Reviews

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Review Time

lordgames2764
Very Poor Experience

I had a terrible experience. I received the wrong size bikini and returned it around the 5th for a refund. It's now December 30, and I still haven't received my refund. I've followed up several times, but all I get are apologies with no clear timeline for my refund. The service has been extremely disappointing.

1
Date of experience: Dec 29, 2025
Blair Powell
Neoprene Swim Cap Experience

I typically find neoprene swim caps with chin straps a bit uncomfortable. I haven't tried this one in the sea yet, but it feels great—snug and warm. The pricing from the company was the best I found, and the item was dispatched and arrived very quickly. Excellent service.

5
Date of experience: Dec 23, 2025
Ezra
Quick Delivery at Great Price

Great price and very fast delivery.

5
Date of experience: Dec 17, 2025
Maureen Reed
Fast Delivery Right Before Holidays

Delivery was very quick, even right before Christmas. The item was well packed, fits nicely, and looks great.

5
Date of experience: Dec 16, 2025
Jonnie C.
Mixed Experience with Return

I ordered a medium dryrobe for my wife for Christmas. It was a good price and arrived quickly, but it was too big. I returned it, costing £15, requesting a smaller size. I received an email stating it would cost an extra £30 plus postage! When I questioned this, I was told it was due to low stock on the small size. I requested a refund, which they agreed to, but then informed me it would take 21 days. I wonder how they would respond if I said I couldn't pay for 21 days. Not impressed.

3
Date of experience: Dec 12, 2025
Efficient Service

Fast and efficient service.

5
Date of experience: Dec 11, 2025
Giselle
Outstanding Company

An outstanding company with fantastic customer service. I mistakenly ordered the wrong size dry robe for my daughter for Christmas. They reached out to offer a smaller size. The return process was straightforward, and they kept me updated via email until the new one arrived quickly. I would definitely order from them again; they went above and beyond to ensure I received it in time for Christmas.

5
Date of experience: Dec 10, 2025
Karlee
Product Misrepresentation

I’m giving one star due to a misrepresented product, an unnecessarily lengthy resolution process, and a withdrawn offer of goodwill.

1
Date of experience: Dec 09, 2025
Elle Powell
Great Price and Fast Delivery

Ordered an XL long sleeve black camo dry robe at a fantastic price! It arrived three days later, all tags intact and genuine! I'm more than pleased! I almost hesitated due to negative reviews but called first to address my concerns, and customer service was amazing! Thank you!

5
Date of experience: Dec 06, 2025
Lenna Reed
Great Experience Overall

A very good experience from start to finish.

5
Date of experience: Dec 05, 2025

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Business Details

  • MyTriathlon was created in 2008 in the early days of triathlon. Two friends who began training together at their local triathlon club went on to race a Sprint distance, followed by an Olympic distance, before finally completing an Ironman together and finishing a mere five minutes apart! Their journey took them to the committee of their local Triathlon Club in Manchester and onto the Boards of British Triathlon and Triathlon England, before they decided to launch the Tatton Park Triathlon. It was to become the third largest triathlon event in the UK, after London and Blenheim.See more

  • email info@mytriathlon.co.uk
  • call 02071834116
  • language https://www.mytriathlon.co.uk

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