nano-banana.ai

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1 Based on 6 reviews

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oyzw
ReviewTitle: Paid 799.95 CNY but credits removed. Zero support response. Content:

Review Content:I am extremely disappointed with the service and support from Nano Banana. On February 5, 2026, I paid 799.95 CNY (approx. 894 HKD) for a Pro subscription (Stripe Order ID: src_1SxJ8gEFKcmNy7bVEuqsws9V).Initially, the payment went through, and my account was credited with 5,000+ credits. I successfully used the tool and generated several images (at which point my balance was around 4,900 credits). However, shortly after, my Pro status was revoked and my credits disappeared.Despite providing clear evidence—including:The Stripe/Alipay transaction receipt.Screenshots of the images I generated on their website with their logo visible in the browser.Proof that I had 5,000 credits which were consumed.The support team continues to claim they "cannot find the order" and has now stopped responding to my emails for over 24 hours.I have officially filed a dispute with Alipay to recover my funds. If you are considering a purchase here, be warned: their payment system is unreliable, and their support will ignore you even when presented with clear proof of transaction.

1
Date of experience: Mar 11, 2026
oyzw
Review Content: I am extremely disappointed with the service and support from Nano Banana. On Februa

Review Content:
I am extremely disappointed with the service and support from Nano Banana. On February 5, 2026, I paid 799.95 CNY (approx. 894 HKD) for a Pro subscription (Stripe Order ID: src_1SxJ8gEFKcmNy7bVEuqsws9V).

Initially, the payment went through, and my account was credited with 5,000+ credits. I successfully used the tool and generated several images (at which point my balance was around 4,900 credits). However, shortly after, my Pro status was revoked and my credits disappeared.

Despite providing clear evidence—including:

The Stripe/Alipay transaction receipt.

Screenshots of the images I generated on their website with their logo visible in the browser.

Proof that I had 5,000 credits which were consumed.

The support team continues to claim they "cannot find the order" and has now stopped responding to my emails for over 24 hours.

I have officially filed a dispute with Alipay to recover my funds. If you are considering a purchase here, be warned: their payment system is unreliable, and their support will ignore you even when presented with clear proof of transaction.

1
Date of experience: Mar 10, 2026
Norahlux Rood Licht Therapie
It's doing a very bad job at product…

It's doing a very bad job at product photography when it comes to lights and it's sizes in reference to a human. It also doesn't recreate it's own image generated by it's own prompt in a correct manner. It's useless.

1
Date of experience: Feb 26, 2026
Worst for restrictions don't bother

Used to be the best for image generation. Now the ai restrictions make it impossible to generate anything specific ... hard fail guys this is now the most frustrating worst image generated ai out there fix this .... and also let people know what words exactly are restricted what a waste of a good program whoever did this update cooked the entire app the worst don't waste your time or money

1
Date of experience: Feb 16, 2026
Emmett Carlsson
Money is drawn from my bank for a…

Money is drawn from my bank for a subscription yet my subscription is not activated in Nano Banana, no custumor support yet !! Bad service so far and I do not recomend.

1
Date of experience: Feb 12, 2026
Chris Bangs
ok for free but needs multiple…

ok for free but needs multiple reprompts, paying would be a joke start charging when it actually does what you ask

1
Date of experience: Nov 23, 2025

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