nano-pro.tech

4.6
4.6 Based on 20 reviews

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Average Rating

4.6

/
5

20 Reviews

5 Star
85%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
10%

All Reviews

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DarkBladePower
Disappointing experience with this service

My initial interaction with this service was filled with self-importance and grand promises of top-quality work, especially when promoting a premium product. I was drawn in by their sales pitch. However, the actual work was subcontracted to a local company that followed vague instructions, leading to multiple return visits to complete the job. As someone who isn't an electrician, I had to rely on the involved companies. Since the installation, we have faced unresolved issues due to the lack of response from the support team, who are ignoring my emails. The lesson learned is to be cautious with companies that aren't local; once they have your payment, their initial promises often fade away. A local service can be more accountable and trustworthy in fulfilling their commitments, especially if they care about their reputation. After the initial sale, I never heard from the original representative again and was left navigating through conflicting information. My advice is to seek out reliable local companies.

1
Date of experience: Dec 12, 2025
WS44
Excellent experience from start to finish

I reached out to the company for a comparative quote against another proposal and they were outstanding from beginning to end. They were knowledgeable and approachable over the phone without any hard-selling tactics, providing a better and more affordable proposal within a couple of days. The site survey was completed within a week, and the entire installation was done the following week. There was no fuss at all. Everyone arrived as scheduled, kept me informed, and the installation was finished in just one day. I highly recommend this service.

5
Date of experience: Nov 20, 2025
Mitch Scott
Highly recommended service

From the first contact to the final installation, I received plenty of valuable advice and assistance in choosing the best battery to complement my solar panels. Since the installation, we have only needed to purchase a few hundred watts from the grid. I would strongly recommend this service without hesitation. Thank you for a fantastic product and excellent service at great prices.

5
Date of experience: Aug 07, 2025
Josiah Parker
Poor communication and service!

My first interaction with this service was filled with self-importance and lofty promises of exceptional work, especially regarding a premium product. I was initially captivated by their sales approach. Unfortunately, the actual work was handed off to a local contractor who followed unclear instructions, resulting in multiple visits to finish the project. As I am not an electrician, I had to depend on the involved parties. Since the installation, we have encountered ongoing issues that remain unresolved due to the lack of response from the support team, who are ignoring my emails. A crucial lesson learned is to be wary of companies that are not local; once they have your money, their initial promises often vanish. A local service tends to be more accountable and trustworthy in meeting their commitments, particularly if they value their reputation. After the initial sale, I never heard from the original representative again and was left dealing with conflicting information. I recommend looking for dependable local companies.

1
Date of experience: Jun 25, 2025
Beau Johnson
Chosen for solar installation based on local reputation

We selected this service for our solar installation due to their strong local reputation. The pricing was competitive, and the installation process was seamless. We opted for 17 panels and a battery. During an unusually sunny March, we were generating around 40–45kWh daily. Shortly after installation, we experienced a power cut, and the battery activated within seconds—aside from a brief flicker, we hardly noticed the change. I would definitely recommend including this service in your list when seeking solar quotes.

5
Date of experience: Mar 17, 2025
Charlotte Fisher
Clarified installation rules quickly and efficiently

I spent hours online trying to understand the regulations for installing a small 'balcony' size PV system, but I was confused. After speaking with a representative from the company, I quickly learned that my project didn’t require an MCS certified installer, as there would be no exporting. As long as the inverter is below 3.7kw, the Network Operator does not need to be informed about my micro-generator. You can't beat the expertise of professionals who clearly explain the details.

5
Date of experience: Mar 17, 2025
sosopend
A much better experience than our previous plans

Initially, we planned to have our energy provider install a solar system with a premium battery. Although their quote seemed reasonable, they refused to install the lower three panels we wanted due to access issues. After three months of frustrating delays and mistakes, we turned to the internet and discovered this service. With great reviews and local availability, we felt confident to proceed. The salesperson provided a competitive quote that included the additional panels at a similar price to our previous quote. The team was proactive and kept us well-informed. The site survey reassured us to commit, and the installation was completed in a day with all tradespeople being polite and tidy. We are now enjoying free electricity and cannot recommend this service highly enough.

5
Date of experience: Mar 17, 2025
David M.
Fantastic all-around service for battery installation

From start to finish, it has been a pleasure dealing with this service. I requested a quote for a premium battery installation and received a quick, competitive response. After accepting the quote, they were very supportive of my unique requirements, responding promptly to phone calls and emails. I arranged for a builder to dig a trench and lay conduit for the cables. The service provided the conduit and all necessary cables, allowing us to prepare ahead of the installation. On the installation day, the electricians arrived on time and were courteous, accommodating my specific requests. They even moved an isolation switch to fit the backup unit where I wanted it. Everything was completed neatly, and they cleaned up any mess. Overall, everything went smoothly, and I highly recommend them to anyone interested in solar or home batteries.

5
Date of experience: Jan 27, 2025
Professional service from start to finish

From the initial consultation to the final commissioning, the entire process was handled professionally. An issue arose during the installation due to our low pitched roof, which meant the original mounts couldn't be used. Several solutions were proposed, and we agreed on an in-roof option. Although some supply issues caused slight delays, the team was extremely helpful in explaining the final solution. The engineers who installed the solar panels and battery did an excellent job—very tidy and polite, completing the installation in a day and a half, even in freezing temperatures. The system was demonstrated during the handover. While email communication can be slow, the representative responds instantly to WhatsApp messages, even late at night. I would not hesitate to recommend this service to anyone interested in solar panel and storage solutions.

5
Date of experience: Jul 06, 2024
Lottie Foster
Prompt resolution of issues

They consistently addressed any issues promptly. The installation was neat and tidy. It has been a pleasure working with this service, and after 18 months since installation, I am still very satisfied.

5
Date of experience: May 31, 2024

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