napthens.co.uk

4.5
4.5 Based on 201 reviews

Napthens provides a wide range of legal services to meet the needs of businesses and individuals. Based in the north-west with offices across Lancashire, Cumbria and Merseyside, we’re not limited by geography. We’re happy to meet ‘virtually’ and work wit...

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Average Rating

4.5

/
5

201 Reviews

5 Star
85%
4 Star
0%
3 Star
1%
2 Star
1%
1 Star
12%

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Review Time

Professional, friendly, efficient company with reasonable rates

Mrs Allcock and her Colleagues have provided an excellent standard of assistance in our house. A very efficient service with helpful, interested, professional staff who actively listen. Many thanks, a great team.

5
Date of experience: Feb 08, 2023
berzy7660059
Highly recommended

Rachael and her assistant Jessica from the Blackburn office dealt with our property sale and the purchase of a new one. Rachael is knowledgeable and ensured everything is explained in a way easy for us to understand. They are both approachable and ensured that we are kept up to date throughout the process. Communication was never an issue. I would highly recommend them, and I will definitely use Napthens' services again in the future.

5
Date of experience: Feb 07, 2023
Southport Office.

Tony Coates has acted for me on a number of commercial property transactions. He is knowledgeable, professional and approachable. He is able to quickly assimilate facts and use his considerable experience to anticipate and avoid issues which would otherwise hamper progression. A first class practitioner and a safe pair of hands.

5
Date of experience: Feb 06, 2023
Marcus Coleman
House purchase in record time

I previously sold my home with the help of Zenub Hussein and was so impressed by her efficiency and excellent communication that I approached her directly to do the conveyancing of my new house purchase. This has progressed smoothly and swiftly to my complete satisfaction.

5
Date of experience: Feb 02, 2023
Jeannie Clark
Thank you Zenub and Mohammed

My partner and I bought our first house and had Zenub as our solicitor. She was always super helpful and professional throughout the process, always explained the steps to us and gave the best advices. We had a few problems close to completion and, if wasn’t for her, the sale would have fallen through. We were super happy and forever thankful!!

5
Date of experience: Feb 01, 2023
M4sonicE
Excellent service as usual

Excellent service as usual, used Napthens solicitors twice now and found them to be extremely efficient, communication is excellent. Fast and friendly service. Will definitely use them again and would recommend them.

5
Date of experience: Jan 31, 2023
Julie Kelly
Really good service from start to…

Really good service from start to finish, Zenub who kept us informed throughout the whole buying procedure was very efficient and friendly as were all the staff we had contact with at Napthens. Highly recommended service,

5
Date of experience: Jan 30, 2023
Hannibal Taylor
Our solicitors of choice.

Napthens have been our solicitors of choice for 20 years. Our one stop shop for all things legal. We have repeatedly received excellent advice and service, including today when we completed on a property sale. Dawn Culshaw and Alice Cowell were excellent, communication and efficiency at its best making the whole process stress free with a remarkably fast exchange and completion. We strongly recommend them.

5
Date of experience: Jan 27, 2023
Stay away from these guys

I recently reached out to Napthens solicitors to assist with the purchase of a property. From the conveyance quotes I was provided, the only job they had carried out was my ID checks. Then, I asked the conveyor not to carry out any further works because of a problem with the valuation of the property. After I changed my mind about purchasing the property I was sent a bill of £204 for searches (with water, drainage, flood risk and local authority listed on the bill) which I had clearly asked the conveyor not to carry out. When I queried it, she changed her mind and told me the bill was not for the searches but for the time spent corresponding with me and the estate agents. I called several times for clarifications but my calls was directed to the answering machine.No one told me I will be charged on an hourly basis especially when I had not yet signed a contract.I appreciate we have had 3 calls but paying almost 20 % of my quote when only ID checks have been carried out is an absolute rip off.The most annoying part is how fast they switched from being nice to ignoring my calls.An important lesson I have learnt from this experience is to be wary of solicitors recommended by estates agents. This is a story for another day

1
Date of experience: Jan 26, 2023
Florence Carter
Excellent property lawyers

Tracey Rostern was excellent when I moved home recently. I would use Napthens again and will recommend them to friends and family.

5
Date of experience: Jan 17, 2023

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Business Details

  • Napthens provides a wide range of legal services to meet the needs of businesses and individuals.
    Based in the north-west with offices across Lancashire, Cumbria and Merseyside, we’re not limited by geography. We’re happy to meet ‘virtually’ and work with you in the way that best suits your needs.

  • call 01772888444
  • language https://napthens.co.uk

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