napthens.co.uk

4.5
4.5 Based on 201 reviews

Napthens provides a wide range of legal services to meet the needs of businesses and individuals. Based in the north-west with offices across Lancashire, Cumbria and Merseyside, we’re not limited by geography. We’re happy to meet ‘virtually’ and work wit...

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Average Rating

4.5

/
5

201 Reviews

5 Star
85%
4 Star
0%
3 Star
1%
2 Star
1%
1 Star
12%

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GISELA NHATHXENGO
We had a fantastic experience with Napthens Solicitors during our home buying process. Their profess

We had a fantastic experience with Napthens Solicitors during our home buying process. Their professionalism, efficiency, and attention to detail made what can often be a stressful experience feel smooth and straightforward.

They handled every aspect of the process with clarity and precision, ensuring everything progressed without unnecessary delays. Communication was excellent throughout — we were kept informed at every stage, and any questions we had were answered promptly and clearly.

Their organised and proactive approach helped keep everything on track and made the entire process feel easy and well-managed from start to finish.

We are extremely grateful for their support and would highly recommend Napthens Solicitors to anyone looking for a reliable and efficient legal team for their property purchase.

5
Date of experience: Mar 19, 2026
GISELA NHATHXENGO
We had a fantastic experience with Napthens…

We had a fantastic experience with Napthens Solicitors during our home buying process. Their professionalism, efficiency, and attention to detail made what can often be a stressful experience feel smooth and straightforward.They handled every aspect of the process with clarity and precision, ensuring everything progressed without unnecessary delays. Communication was excellent throughout — we were kept informed at every stage, and any questions we had were answered promptly and clearly.Their organised and proactive approach helped keep everything on track and made the entire process feel easy and well-managed from start to finish.We are extremely grateful for their support and would highly recommend Napthens Solicitors to anyone looking for a reliable and efficient legal team for their property purchase.

5
Date of experience: Mar 19, 2026
TRACY KNEEN
Napthens provide clear, thorough and easy to understand advice.

Napthens provide, clear, thorough and easy to understand advice. Responses are prompt and professional, giving total confidence in their legal expertise. As a business, we have used Napthens for several years now across a wide range of services, mostly dealing with Stephen and Shelly. We value the relationship we have built. I would not hesitate to recommend their legal services to both businesses and individuals alike.

5
Date of experience: Feb 23, 2026
Catherine Young
Excellent service

From the first phone call to the conclusion, Veronica was articulate in all aspects of our issues, she put us completely at ease and explained step by step on how to dismiss our concerns.Veronica was professional but friendly, we would highly recommend her to anyone who needs this type of advice, and will be using again should we need to in the future

5
Date of experience: Feb 17, 2026
M Lawson
Professional and proactive

We recently completed the sale of our house and would like to express our sincere thanks to Napthens Solicitors, in particular to Charlotte Shanks, for providing an excellent conveyancing service. It was a problematic and at times stressful process, especially when our first buyer ghosted us. Throughout it all, Charlotte and her team never stopped chasing the estate agents and the buyers’ solicitors, keeping us informed and supported at every stage. When we secured a new buyer, Charlotte was there every step of the way. Her professional, proactive, and personal approach ensured we completed the sale in the shortest time possible. We would wholeheartedly recommend Napthens Solicitors, with a special and heartfelt thank you to Charlotte, who was an absolute star.

5
Date of experience: Jan 26, 2026
Dreadful

Dreadful. Ive been waiting weeks for a simple boiler plate document in order ro conclude a house purchase. I wouldn't engage personally, but unfortunately I'm on the receiving end of their shoddy service. Abysmal.

1
Date of experience: Jan 12, 2026
Catherine
Tracy Rostern

We were cautious choosing a solicitor but Napthens were recommended. Tracy and team helped us navigate some tricky areas, being open and honest. Tracy was very approachable, straight forward and and easy to work with. She earnt our trust, especially when we had to break the chain at short notice.

5
Date of experience: Dec 12, 2025
AAB DEVELOPMENTS LTD
Company gone downhill

In the last two years I have recommended 3 or 4 new clients each one thought they were overcharged and none want to use them again, not just price but poor and totally inadequate service Another friend of mine just completed a purchase of 4 houses, he swears he would never use them againI purchased a house at auction and Napthens have been as difficult as difficult could be, the owners of the house are keen to complete, they are a charity “Crisis Care” however the solicitor at Napthens has been super uncooperative.Napthens were once only a few short years ago one if not the best solicitors in Preston, now I wouldn’t recommend them to my worst enemy

1
Date of experience: Dec 02, 2025
Charlotte Finney
Andy Vincent and Charlotte Shanks were…

Andy Vincent and Charlotte Shanks were fantastic throughout! Highly recommend albeit with certain solicitors. We found the Southport branch a lot better than the Blackburn one and thus requested to change. Andy was great and always easily contactable with Charlotte helping us speed up the completion process towards the end.

5
Date of experience: Nov 26, 2025
robert
Very poor experience

Very poor experience Never again Napthens solicitors like to do is charge the customers account for everything they can.The staff can be very rude and unprofessional. We have used other local property solicitors in the past with a excellent and friendly experience. Please be warned............Don't make the same mistake it will cost you far more.

1
Date of experience: Nov 01, 2025

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Business Details

  • Napthens provides a wide range of legal services to meet the needs of businesses and individuals.
    Based in the north-west with offices across Lancashire, Cumbria and Merseyside, we’re not limited by geography. We’re happy to meet ‘virtually’ and work with you in the way that best suits your needs.

  • call 01772888444
  • language https://napthens.co.uk

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