nationalexpress.com

4.2
4.2 Based on 1.1K reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.2

/
5

1.1K Reviews

5 Star
65%
4 Star
11%
3 Star
6%
2 Star
4%
1 Star
14%

Filtered Reviews

Filter Reviews

Review Time

Rachel Jones
Overall a good experience

Lovely, clean bus. Only 20 min delay The driver from sarn to LHR was lovely very happy. From LHR the driver had an aggressive attitude about where we should and shouldn't line up for the bus. Absolutely disgusting. There is a way to talk to people he needs to learn people skills. Bus was delayed 1 and half hours, not a problem due to traffic but would like to kept updated.

4
Date of experience: Nov 17, 2025
SUSAN TAYLOR
The process went as wells it could!

5
Date of experience: Nov 17, 2025
ALISON
Easy to follow booking information

Easy to follow booking information. And accesses to tickets via Email

5
Date of experience: Nov 17, 2025
Mary Zyvell Comendador
The booking experience was quick.

The booking experience was quick.

4
Date of experience: Nov 17, 2025
Jenjen
Confusing website

Confusing website. I always book the wrong dates

1
Date of experience: Nov 17, 2025
Martin Cottis
Easy to book but I didn't receive my…

Easy to book but I didn't receive my £1.50 booking fee off the price. Obviously it was because I hadn't logged in, but there should be a suggestion somewhere to do that.

4
Date of experience: Nov 17, 2025
Suzita Anak Set Suhara
User-friendly

5
Date of experience: Nov 17, 2025
Kewsi Yehboah
Very User Friendly

Very User Friendly - Professional - Effective 👏👍👌✅

4
Date of experience: Nov 17, 2025
Easy website to use for finding buses…

Easy website to use for finding buses and booking.

5
Date of experience: Nov 17, 2025
Ieuan Green
The departure times from Heathrow

Departure times

5
Date of experience: Nov 17, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More