Review Time
I stupidly thought I was paying extra for a better policy. When I came to claim for a home emergency they glibly told me I'm not covered. Over priced! Poor policy! DO NOT USE. I will certainly be changing my policy at the next renewal. Angry at myself as if I had read the reviews on here I would never had taken out the policy. I'm just hoping that nothing else major happens that I'm not covered for! RUBBISH!
I am with Nationwide right now. They will nickel and dime you to death on any repair of a vehicle. I was struck by another car and the other insurance company was going to reimburse Nationwide, but the company’s any would not allow me to have my hood replaced on a damaged Certified Lexus ES350. They say a repair is fine when we all know this isn’t true. The hood was literally struck hard even to make it sit at an angle. Try AAA or even American Family.
If there was a zero star option I would have given zero stars. Nationwide do their best to create obstacles wherever possible to prevent a mortgage portal. They don’t want you staying on your existing rate so try and make it as difficult and lengthy a process as possible!
When I was retiring from the City of Aurora I had over 600 hours of unused sick time. Nationwide sent me a letter offering a Post Employment Health Plan (PEHP). The letter clearly indicated that I would be able to use funds associated with my unused sick time to cover my out-of-pocket medical expenses. I decided to participate in PEHP. When I sent them some medical bills for reimbursement, they replied saying that my plan was for reimbursement of health insurance premiums only. This means that Nationwide was lying to me about reimbursement for out-of-pocket expenses. Their motive is clear: they want your money, and they want to keep it for as long as possible in order to use it and make a profit off your money. Talking to Nationwide representatives was a complete waste of time. They imitate understanding and quick actions, but in reality, they have no intention and do nothing to help you. My last communication with Nationwide was when I sent an email to Michelle Escobedo asking her to provide copies of some documents. She simply ignored my email. Before that, in her last email to me, she stated that (Quote) “The way PEHP is funded using only sick and/or annual leave, the IRS will only allow for the plan to reimburse health care premiums. This is an IRS rule” (End of quote).Only three scenarios are possible here. (Let us not forget that the Nationwide letter stated that, while participating in PEHP, I would be able to get reimbursed for out-of-pocket medical expenses.) Scenario 1: M. Escobedo was right; the IRS rule did not allow reimbursement for out-of-pocket medical expenses. This means that Nationwide grossly violated the IRS rule when, in their letter to me, they indicated reimbursement for out-of-pocket medical expenses. Scenario 2: The IRS rule allows reimbursement for out-of-pocket medical expenses, and M. Escobedo knows about it but she states the opposite. This means that M. Escobedo is a liar. Scenario 3: M. Escobedo is an illiterate, unprofessional employee. Here is some information for her. (Quote) “IRS rules for Post-Employment Health Plans (PEHP) confirm they are tax-advantaged arrangements, structured as a VEBA trust, for employees to fund medical expenses after employment.” (End of quote). I hope M. Escobedo’s logical abilities will allow her to understand that “medical expenses” is a very broad concept that fully includes the narrower concept of “out-of-pocket medical expenses”.
Don’t apply for a loan with Nationwide if you are an OAP. They would not accept my P60 and bank statement showing a DWP monthly entry (as proof of my income) and stated they didn’t know how long I would be receiving it. Spoke to Martin, an arrogant young man in their Complaints Department, who was unhelpful to say the least. I was made to feel like a second class citizen. I would never recommend this building society. Especially the Basildon branch. I have been treated appallingly.
Tried to put in a claim on travel insurance. The AI told me to do it online. Ha! It wants date of birth but that can't be put in manually you have to click it back to the year you were born. 1949 is a lot of clicks! And then it doesn't recognise you! I've been with Nationwide for years and would love to know why they have teamed up with Aviva as their insurance provider. Nationwide have taken a massive drop in my estimation. I tried online as requested so what do I do now?
DO NO USE THEM!!! Dear Nationwide, I did the smart thing, I insured my pet. You promised in your advertising when I did that you wouldn’t cancel or raise rates just because your pet gets sick. My kitty gets cancer, yes you covered me as promised but the next year you tripled my rate and the year after that you canceled my plan and forced me into a plan that covers my cancer kitty to less than a fifth that what was originally covered and you called it “migrating to a similar coverage”. Nationwide is NOT on my side, you deliberately punished me for having an animal that got the worst disease possible. Your promises were fraudulent and you never gave me options besides downgrading me to you most minimal coverage. For anyone interested in Nationwide, steer clear. This is a complete fraudulent bait and switch insurance coverage and they don’t care about you or your animals need. Now I’m stuck with pretty much peanuts to cover my animals health care needs.
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