Review Time
Marielle assisted me with my Newly named account and went above and beyond to provide the additional information I needed. Her customer service was outstanding, and I would definitely recommend both her and this company.
The support team provided exceptional help! I encountered an issue during checkout, and they resolved it in under 24 hours, which was incredibly helpful. Everyone on the team is very friendly, and the whole process has been smooth and effortless.
I had a fantastic experience with the representative! I reached out to have one of my addresses updated, and she responded promptly and made the change right away. I'm really grateful that it was such an easy fix and that I could easily get in touch with someone for assistance. I plan on gifting a box from this service to my friends who are getting married soon as well.
I had an outstanding customer service experience with a representative at the company. I submitted a request for a new form to obtain my passport, and she handled it promptly, filled it out, and was incredibly kind in her assistance. The quality of this service truly sets the company apart from others, and I am thrilled I chose their service; I will definitely be recommending it to others.
Marielle provided outstanding help when I encountered problems with my gift card, offering some of the fastest and most seamless customer service I've experienced. The issue was resolved within minutes. I'm grateful for the prompt and friendly support!
I received outstanding support from a representative, and I can genuinely say they are a true asset. From the moment our conversation began, they were incredibly kind, patient, and sincerely dedicated to assisting me. The entire resolution process was completely effortless. The representative approached everything with such warmth and professionalism, which reassured me that my issue would be taken care of. If only there were more individuals like this, the world would undoubtedly be a better place. Their efficiency and positive demeanor set a benchmark for customer support. I am extremely thankful for their assistance and wholeheartedly recommend them.
Marielle answered my inquiry quickly, thoroughly and in an easy to understand way, especially given the complexity of the procedure I was asking about.Newly Named was recommended to me by my trust attorney, for which I've been grateful.They have made it so much easier to navigate the name change process.
I accidentally submitted my order without using my gift card code. I quickly emailed the support team and Step responded to my email within 5 minutes! She was so kind and and helpful throughout the process! I highly recommend using newly named!
Best service ever! First, I love that all the research is done and I’ve had such a smooth transition in changing my last name after getting married. But it just got better because some of my info changed after already purchasing this service and completing some of the steps so I thought I might have to re-purchase to update my info but when I inquired to see if there’s anything they could do, Marielle responded so quickly and kindly and helped me update it so I didn’t have to purchase again. Thanks Marielle!
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