newsgroupdirect.com

4.3
4.3 Based on 17 reviews

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Average Rating

4.3

/
5

17 Reviews

5 Star
78%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
22%

All Reviews

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Alison Faulkner-Luke
DO NOT use this company to deliver your papers unless you want to fall out with all your neighbours.

DO NOT use this company to deliver your papers unless you want to fall out with all
your neighbours. We don’t use this company but someone a few houses down does and it is persistently getting delivered to us instead despite several phone calls, most of which don’t get responded to or you get put on hold for hours. They deliver at 5am, activating the ring doorbell waking the house up and on occasions even ringing the bell. Three times this week so far! Their customer service is appalling at best and usually non existent when trying to contact to prevent this happening. Avoid at all costs!

1
Date of experience: Feb 10, 2026
Alison Faulkner-Luke
DO NOT use this company to deliver your…

DO NOT use this company to deliver your papers unless you want to fall out with allyour neighbours. We don’t use this company but someone a few houses down does and it is persistently getting delivered to us instead despite several phone calls, most of which don’t get responded to or you get put on hold for hours. They deliver at 5am, activating the ring doorbell waking the house up and on occasions even ringing the bell. Three times this week so far! Their customer service is appalling at best and usually non existent when trying to contact to prevent this happening. Avoid at all costs!

1
Date of experience: Feb 10, 2026
Eddie C
I can download 6000 day old content on Newsgroupdirect

Newsgroupdirect has given me better success downloading the stuff I want to download than any other provider. 6000 day old stuff is readily available and that amazes me.

5
Date of experience: Aug 27, 2025
Godfrey
Really fast usenet service

Really fast usenet service! Have used them for over ten years!

5
Date of experience: Feb 19, 2025
Gregory Brown
Disgusting

Do not trust this useless Company. Had nothing but problems with paper delivery. Trying to speak to some one is a nightmare, no one wants to know.

1
Date of experience: Feb 16, 2025
Noah P.
I want to thank Brent from support for…

I want to thank Brent from support for the amazing support and patience he had with me yesterday. I had a hard time configuring the extra servers for the triple play and he helped me out even though I made things difficult.

5
Date of experience: Jan 14, 2025
Lisa A.
NGD has been a lifesaver

NGD has been a lifesaver! The plans with Supernews and Vipernews backbones save me a ton of money because I don't need to pay for additional servers to find everything I'm looking for. Customer for life

5
Date of experience: Jan 14, 2025
Carly B.
Terrific service

Terrific service! Been a customer for 3 years with only one issue and the support team on Dec 4 and they solved it within an hour of me submitting a ticket.

5
Date of experience: Dec 04, 2024
Trey
This company is amazing

This company is amazing! I bought the grand slam plan on Black Friday weekend which gave me access to UsenetExpress, Usenet Farm, Super News, and Vipernews backbones. I have not had any misses since then! I just cancelled my Eweka account since it’s not picking up anything anymore.

5
Date of experience: Dec 02, 2024
Francis W.
I bought the "grand slam" deal on black…

I bought the "grand slam" deal on black Friday and I am very happy with the service so far. It took me a minute to figure out how to get all four accounts setup in my rig, but the support team was able to help me out very quickly.

5
Date of experience: Nov 29, 2024

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