motifphotos.com

4.4
4.4 Based on 1.1K reviews

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Average Rating

4.4

/
5

1.1K Reviews

5 Star
68%
4 Star
16%
3 Star
8%
2 Star
3%
1 Star
5%

All Reviews

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Review Time

doppelganger
Very good, but has bugs.

We make phonebooks of every holiday and - eventually - they end up very good indeed. There are a number of bugs and annoying features that should be fixed. for example, when you try to edit text the layout of the text changes. Text boxes and photos don't have enough choices about where to position them, they are determined by an underlying grid which is very crude. The way of seeing and sorting images is poor. I like to have similar images and as options and decide which to use whilst designing the book, but the expansion of the images is too small to determine the difference.Sometimes - and it might be an unfortunate interaction with connectivity - reopening the photobook will reveal that some of the photos have disappeared and need to be reinserted (hint: make PDFs as you go along so you can easily find which photos the app has deleted.

4
Date of experience: Jun 25, 2025
Finished book June 3 couldn't get it to…

Finished book June 3 couldn't get it to print chatted with about 6 or 7 people, had to end up figuring out on my own. Had to go back create a book click motif- then put in tray photos that only transferred one at a time. I am making her book two because the photos I thought were there, and started over transferring again. Taking me weeks vs days. I haven't seen the book because it went to my granddaughter. I am sorry that no one could actually understand me, that's on me, but the old days were so easy and did 2nd granddaughter on Shutterfly. I thought I had to go back to Motif and so 3rd granddaughter was Motif. First granddaughters was so easy and made 3 books and they arrived all on time when finally could get rid of yellow and red triangles.Then paid for and shipped. It's exhausting.If I edited, they said pixels bad. So not happy but gave 3 stars for your effort and hopefully I can get this last book out in time. Thank you for listening.

3
Date of experience: Jun 24, 2025
lorena
Great quality and super time to be…

Great quality and super time to be delivered!

5
Date of experience: Jun 23, 2025
NANCY
I like that it's easy to create custom…

I like that it's easy to create custom layouts. The formatting is flexible, yet keeps the spaces between consistent, so the look is always professional.

5
Date of experience: Jun 23, 2025
Kathy
Looked like a piece of art

User-friendly program, good editing tools, superior quality paper and finished product, quick delivery. My photobook had the look of a piece of art.

5
Date of experience: Jun 20, 2025
Linda K
It was easy to make the book on the…

It was easy to make the book on the site. The pictures came out clear. I had it in a week! The whole experience was better than expected. Will definitely be making more books.

5
Date of experience: Jun 19, 2025
Gerald Mayo
An enjoyable process

I enjoy how easy it is to designthe photo books. They always look professional and beautiful.

5
Date of experience: Jun 19, 2025
It has been a month and I haven’t…

It has been a month and I haven’t received my album

1
Date of experience: Jun 18, 2025
Arein Vera
The quality is excellent

The quality is excellent, but what I do miss is that you can't use photo's for a background of an other picture.

5
Date of experience: Jun 17, 2025
customer
Infuriating, expensive, but really high quality

We have been getting annual photo albums printed from Motif (and before that, Apple) for over 10 years. Print quality is fabulous. The ordering process in recent years is infuriating: clicking "buy" in the Mac OS app doesn't work, you have to try it a few times, then contact tech support, they say "oh yeah, it doesn't work" and tell you some magic sequence of keyboard clicks to export the right kind of pdf which you then upload to some secret bit of the website. Every year it drives me nuts and I'm on the verge of giving up and getting our album printed somewhere else. Which would doubtless be cheaper: Motif is expensive. When it arrives, though, it is beautiful. Please please please, how hard can it be to get someone to fix your website?

2
Date of experience: Jun 17, 2025

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