newyorktheatreguide.com

4.6
4.6 Based on 622 reviews

...

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Average Rating

4.6

/
5

622 Reviews

5 Star
85%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
7%

Filtered Reviews

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Review Time

M Ruckman
Confirmation Email Response

I reached out on a Sunday night) to obtain my confirmation email for the Broadway show I’ll be attending next month. Much to my surprise, the email was in my inbox Monday morning!! Many, many thanks to Marika, one of your superior Senior Customer Experience Representatives.

5
Date of experience: Apr 21, 2025
Nicole Brown
Confirmation Email Response

I reached out on a Sunday night) to obtain my confirmation email for the Broadway show I’ll be attending next month. Much to my surprise, the email was in my inbox Monday morning!! Many, many thanks to Marika, one of your superior Senior Customer Experience Representatives.

5
Date of experience: Apr 21, 2025
Laurie
Finnian was very helpful in ensuring…

Finnian was very helpful in ensuring our tickets for today’s show were sent to the correct email address. Sincerely appreciate Finnian’s support!

5
Date of experience: Apr 17, 2025
N Mac
I wanted to upgrade our Broadway show…

I wanted to upgrade our Broadway show seats and wasn’t sure how to go about it. I was so very fortunate to get Jacob through an email connection and he showed me the way. I had a few problems along the way, but he was right there to help me and get me to where I needed to be. He was EXCELLENT and I so appreciated all he did. Thanks so much Jacob!!! You are an ambassador for your company.

5
Date of experience: Apr 17, 2025
Lorelei
Finnian was very helpful in ensuring…

Finnian was very helpful in ensuring our tickets for today’s show were sent to the correct email address. Sincerely appreciate Finnian’s support!

5
Date of experience: Apr 17, 2025
TheAndre0976
I wanted to upgrade our Broadway show…

I wanted to upgrade our Broadway show seats and wasn’t sure how to go about it. I was so very fortunate to get Jacob through an email connection and he showed me the way. I had a few problems along the way, but he was right there to help me and get me to where I needed to be. He was EXCELLENT and I so appreciated all he did. Thanks so much Jacob!!! You are an ambassador for your company.

5
Date of experience: Apr 17, 2025
Frances Spreer
Great service

Very timely and effective online chat service.

5
Date of experience: Apr 16, 2025
Lina Ross
Great service

Very timely and effective online chat service.

5
Date of experience: Apr 16, 2025
Kelliann Amico
Tavi and Finnian = Helpful customer service

Tavi and Finnian went out of their way to ensure our experience with New York Theatre Guide left a lasting positive impression. They understood my special circumstances and treated my request with empathy. I truly appreciate them both!

5
Date of experience: Apr 15, 2025
Sienna Rogers
Tavi and Finnian = Helpful customer service

Tavi and Finnian went out of their way to ensure our experience with New York Theatre Guide left a lasting positive impression. They understood my special circumstances and treated my request with empathy. I truly appreciate them both!

5
Date of experience: Apr 15, 2025

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