Review Time
Hands down this is one if not THE worst company you can buy anything from. Ordered a 5 drawer mirrored chest which took weeks to deliver. when it arrived, the chest was fully assembles and as described by the seller, weighs some 50kg. the couriers ripped off some of it to take pictures but refused to remove it all or take it away. when we took it off, we discovered a chip in the mirror and spent some 5 weeks trying to convince the seller where the chip is and despite the pictures and evidence, they still argue against it. awful awful awful
A word of warning if you are thinking of buying one of the ghost dining chairs. The width quoted (38cm) is the distance between the rear splayed legs. The front of the seat itself is only 34.5 cm and the back of the seat 29 cm. Far too narrow to seat my dinner guests comfortably
I purchased 4 knocker back dining chairs. The product quality was excellent and as per image and description on the website. Also, the communications was faultless. I dealt with Tayla and she was lovely and helpful. I am actually an Interior Designer, and I found the quality and prices better than most of my trade suppliers. Thank you Tayla, I will be using Niches again.
Bought a marble console table and rang the office to check it in stock and it was , placed the order and very quick delivery by 2 man job. Called me to say when the delivery was booked for then again on the day to give me a time. Really pleased with it , I will order again from this company .
I bought a glass table with chrome legs from Niches Liverpool absolutely gorgeous found the company very helpful spoke with Tayla who was very professional and honest gave me a date and time delivered by two lovely polite guys would definitely use this company again we’ll done Niches.
So inlove with my new chairs and 2 tables the quality is divine and the delivery team were friendly and kind I'm pregnant so they carried it in to the house and took the excess wrapping away after they checked products were not damaged
UPDATE As to their reply... - it is a pack of lies but at this stage I really wouldn't expect much else. How can using the County Court to settle the claim be 'Blackmail? You really are unprofessional. The court claim has now been issued (Claim Number K0Q2101V) See you in Court The furniture was described as 'No Assembly Required' but arrived requiring the handles to be fitted. Without instructions the handles were duly fitted in good faith but the too flimsy mirrors cracked. The seller refuses to do anything about it and even sent a false returns note to lead Ebay into thinking they had accepted the return - then told me I had to get a 2 man courier at my own expense. I offered half the cost of the damage repair but they refused that and now I am left with unusable furniture and having to sue in the County Court. Avoid this company
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